Guest Service Officer

Summary Answer hotel telephones courteously and efficiently following Hyatt Centric standards. Meets and greets all guests and assists with registrations. Ensures the strict control of room keys. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...

Key Responsibilities: Welcome guests upon arrival and assist with check-in and check-out procedures Respond to guest inquiries and requests promptly and professionally Provide guests with information about the hotel and local attractions Ensure guest satisfaction by resolving complaints and problems effectively Monitor guest feedback and make necessary...

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with...

Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Guest Relations Officer capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Serving as the...

**Crowne Plaza Dubai Marina** is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With...

Summary Requirements and Skills: - Minimum 1 year of experience in a similar role in 5-stars hotel or luxury environment. - Strong interpersonal and communication skills - Sufficient computer knowledge ( Microsoft Office, Opera PMS) - Flexible schedule to meet demands of hotel occupancy. - Fluent in English and additional European language will be...

Majid Al Futtaim is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City...

**_About Us_** A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings...

'œEvery single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.' - '“ Mohamed Alabbar ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in...

**Crowne Plaza Dubai Marina** is the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With...

**Functional Accountabilities - Ensure Guest Engagement team reviews and updates arrivals lists for the following day, and all departments are informed via daily ‘VIP’ lists - Ensure that pre-arrival calls are conducted by the Guest Engagement team and to contact personally highlighted VIPs prior to their arrivals - Ensure that all VIP arrival units for...

To create a unique point of contact for our stars, prior, during and after their stay. Ensure that all preferences and requests are anticipated and met. Offer undivided attention to all stars visiting Paramount Hotel Midtown and build lasting relationships by following our core values. **Duties and Responsibilities** - Comprehensive knowledge of the Hotel,...

**'œEvery single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.' - '“ Mohamed Alabbar ABOUT THE COMPANY Emaar Properties is one of the world's most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail...

Do you see yourself as a Guest Experience Leader for InterContinental Hotel® Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs....

**“Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.” - Mohamed Alabbar** **ABOUT THE COMPANY** Emaar Properties is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls &...

**GUEST EXPERIENCE SUPERVISOR** **ABOUT US** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime....

Responsible for ensuring all luggage, letters, guest belongs are delivered to guests and guest suites in a professional, efficient and timely manner, adhering to LQA and security guidelines. **Functional Accountabilities** - Comprehensive knowledge of the Hotel, including all departments, services and outlets - Managing of guest luggage storage - Ensure to...

**Functional Accountabilities - Comprehensive knowledge of the Hotel, including all departments, services and outlets - Managing of guest luggage storage - Ensure to be present and aware of all V.I.P / High profile guests checking-in, out and strategic focus on groups - Delivery of guest belongings and luggage - Assist door, driveway and lobby team in...

Job Purpose - Primary responsibility of the role is to handle all activities relating to guest accounts, receiving and filling of checks, posting, control of safety deposit boxes, mail & information services, cashiering procedures, foreign exchange payment/ settlement of guest accounts money change, room blocking and inventory, guest check-in, room transfers...

About us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...