Customer Advisory Enterprise Architect

5 months ago


Dubai, United Arab Emirates SAP Full time

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**ROLE DESCRIPTION**

The Customer Advisory Enterprise Architect is responsible for bridging the gap between the customer’sbusiness strategy and relevant solutions through crafting a business and solution architecture and roadmap design at the enterprise level. The Customer Advisory Enterprise Architect provides thought leadership on New technologies and recommendations to adopt for business results, supporting customers to develop the future state Architectures and Roadmaps to meet feasibility requirements and business goals. The Customer Advisory Enterprise Architect continously maintains the alignment between roadmap execution and target Architecture to complete business transformation.

**ENGAGEMENT SUPPORT ACTIVITIES**:
The Customer Advisory Enterprise Architect possesses advanced/expert level knowledge to connect the dots across the entire SAP and non-SAP landscape, advising a Customer’s senior leaders and Executives towards a strategic future path or architecture. Key responsibilities include:

- Engaged throughout the customer engagement lifecycle, be an integral member of the account engagement team
- Position the value of SAP in line with the customer’s priorities and strategic imperatives
- Drive architecture governance and methodologies to ensure the consistency, communication, and cooperation between all domains of architectures
- Lead the target architecture & customer roadmap development ensuring feasibility within the customer landscape
- Establish customer’s Enterprise Architecture strategy and roadmap governance
- Align and evolve the Architectures and Roadmaps in line with the customer adoption plan
- Proactively introduces new capabilties and innovation topics to address specific customer needs and extend the SAP footprint to simply the customer landscape

**ACCOUNT-PLANNING & MANAGEMENT RESPONSIBILITIES**:

- Strategize with the account team to plan for accounts and opportunities, including identifying target opportunities, support setting goals, and develop action plans
- Proficiency in adopting a challenger mindset, challenging customers' assumptions and providing insights that reshape their thinking and drive value driven solutions
- Consult/Advise Customer and S.I. on the best way to implement the To-Be architecture and deploy successful adoption plan

**BUSINESS DEVELOPMENT RESPONSIBILITIES**:

- Proficiency in understanding the customer’s industry and specific business model to support in identifying new business opportunities, developing sales strategies, and executing plans to drive growth and revenue
- Build sound working customer relationships and establish self as trusted advisor

**WORK EXPERIENCE**:

- 10+ years as IT architect or Enterprise Architect
- Subject matter expert in Oil and Gas Industry essential
- Demonstrates experience in leading the enterprise architecture and cloud roadmap for large customers or engagements
- Expert knowledge/expertise in developing data architectures, preferably leveraging SAP technologies
- Knowledge of the capabilities of the SAP-reference-architecture or similar reference architectures
- Experience with creating and managing enterprise-wide formal frameworks and supporting repositories
- Ability to align and effectively communicate with customer IT and business organizations
- Expert knowledge/expertise on end to end processes/solution matching
- Excellent presentation and communication skills
- English: proficient
- Business level language: expert

**EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES**
- Bachelor equivalent: minimum requirement
- The Open Group Architecture Framework (TOGAF) Certification: minimum requirement
- Work in Large IT departments, Consulting firm or from leading software vendors as Enterprise Architect
- Experience in large-scale solution implementations or software product development (preferably SAP)
- Masters equivalent: optional

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashin



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