Operations Manager

4 months ago


Abu Dhabi, United Arab Emirates Aseertime Al Kuwait restaurant Full time

**Job Overview**:
We are looking for a Facilities Manager with a wealth of experience and a strategic mindset to manage and optimize all aspects of our facilities operations. This role demands a proactive leader capable of identifying and resolving issues autonomously, ensuring seamless operations, and driving continuous improvement across all facilities-related functions.

**Key Responsibilities**:

- **Strategic Leadership**:

- Develop and implement comprehensive facilities management strategies aligned with the company’s objectives.
- Drive business development initiatives to expand our client base and increase revenue streams.
- **Operational Excellence**:

- Oversee the day-to-day operations of all facilities, ensuring efficiency, safety, and high standards of service delivery.
- Implement and monitor maintenance schedules, ensuring all facilities and equipment are in optimal working condition.
- **Issue Resolution**:

- Act as the primary point of contact for all facilities-related issues and emergencies, providing timely and effective solutions.
- Analyze and troubleshoot complex problems, using your expertise to minimize disruption and maintain operational continuity.
- **Business Development & Client Management**:

- Identify new business opportunities, forge strong client relationships, and negotiate contracts to secure new projects.
- Ensure client satisfaction through excellent service delivery and responsive management.
- **Resource Management**:

- Manage and optimize the use of resources, including manpower, budget, and materials, to achieve operational goals.
- Lead, mentor, and develop the facilities team, fostering a culture of accountability and continuous improvement.
- **Compliance & Safety**:

- Ensure all operations comply with local regulations and industry standards, particularly in health, safety, and environmental practices.
- Regularly review and update safety protocols to mitigate risks and ensure a safe working environment.

**Innovation & Continuous Improvement**:

- Stay updated on industry trends and innovations, incorporating new technologies and practices to enhance service delivery.
- Lead initiatives for continuous improvement, optimizing processes and systems to achieve greater efficiency and cost-effectiveness.

**Qualifications & Skills**:

- Minimum of 10 years of experience in facilities management with a strong focus on operations, maintenance, and business development.
- Proven ability to resolve complex issues and manage emergencies effectively.
- Strong business acumen with a successful track record in client acquisition and revenue growth.
- Exceptional leadership, communication, and organizational skills.
- In-depth knowledge of both hard services (technical) and soft services (cleaning, security, etc.).
- Ability to work under pressure and manage multiple priorities simultaneously.

**Personal Attributes**:

- Proactive and solution-oriented, with a strong sense of responsibility.
- Detail-oriented with excellent problem-solving skills.
- Strong interpersonal skills, with the ability to build and maintain relationships with clients, team members, and stakeholders.


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