Sales Associate
6 months ago
**Sales and Marketing Associate**
**Alforsan Town square Abu dhabi**
**About Us**:
At Petopia, we're passionate about pets and committed to providing the best products and services for their care. As a community-focused pet shop, we offer personalized advice and a wide range of quality pet products. We're looking for someone who shares our passion for animals and enthusiasm for engaging with pet owners.
**Responsibilities**:
- Assist customers by providing detailed product information and recommendations.
- Process transactions and manage cash and credit payments.
- Maintain an organized and welcoming store environment.
- Manage inventory and ensure displays are stocked and visually appealing.
- Develop and execute marketing strategies to boost brand awareness and store traffic.
- Organize and promote in-store events and community engagement activities.
- Design promotional materials and coordinate with vendors for marketing resources.
- Analyze market trends and customer feedback to adjust marketing strategies.
- Engage with customers, providing exceptional service and detailed product knowledge to enhance their shopping experience.
- Process sales transactions and efficiently manage cash and credit payments.
- Maintain and refresh the store's appearance, ensuring cleanliness and visual appeal.
- Conduct regular inventory audits, restock shelves, and manage product orders to ensure availability of popular items.
- Handle and care for live pets in the store, providing basic care and sharing proper pet care tips with customers.
- Resolve customer issues and queries promptly to ensure satisfaction and maintain the store's reputation.
- Develop comprehensive marketing strategies that integrate both digital and traditional marketing channels to increase brand awareness and sales.
- Create compelling, informative, and visually attractive content for social media platforms, blogs, newsletters, and the store's website.
- Track and analyze the performance of marketing campaigns and adjust strategies based on data insights.
- Collaborate with local pet organizations and community groups to sponsor events, workshops, and other promotional activities that enhance community engagement.
- Liaise with product vendors to secure promotional materials and negotiate possible co-marketing ventures.
- Monitor competitors and market trends to keep marketing strategies relevant and effective.
- Organize and manage promotional events, including setup and breakdown, coordinating staff roles, and ensuring event success through active participation and customer interaction.
**Requirements**:
- Experience in retail sales and/or marketing.
- Excellent communication and interpersonal skills.
- Creative skills for contributing new marketing ideas and materials.
- Knowledge of and passion for pet care products and trends.
- Ability to multitask and thrive in a dynamic, fast-paced environment.
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