Assistant Sous Chef

2 months ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23143115

**Job Category** Food and Beverage & Culinary

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Works to continually improve guest and employee satisfaction. Must ensure sanitation and food standards are achieved.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - 5-10
- Titles of Direct Reports - CDP,DCDP, Commis

**CANDIDATE PROFILE**

**Experience**:

- 6 years

Skills and Knowledge
- N/A

Education or Certification
- N/A

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Coordinates activities of cooks and workers engaged in food preparation.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Assists in the supervision of preparation shift operations.
- Prepares food items and executes requests based on required specifications.
- Develops, designs, or creates new ideas and items for Pastry Kitchen.
- Follows proper handling and right temperature of all food products.
- Maintains food preparation handling and correct storage standards.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with all applicable laws and regulations.
- Assists the Executive Chef with menu development associated with Pastry.
- Operates and maintains all department equipment and reports malfunctions.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Checks the quality of raw and cooked food products to ensure that standards are met.
- Assists in determining how food should be presented and creates decorative food displays.

**Ensuring Exceptional Customer Service**
- Monitors and Provides service behaviors that are above and beyond for customer satisfaction.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Interacts with guests to obtain feedback on product quality and service levels.

**Maintaining Culinary Goals**
- Supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
- Provides assistance in prioritizing, organizing, and accomplishing daily pastry operations work.
- Supports procedures for food and beverage portion and waste controls.
- Purchases appropriate supplies and manages inventories according to budget.

**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Attends and participates in all pertinent meetings.

**OTHER**

Safety and Security
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors and Management.
- Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
- Assist other employees to ensure proper coverage and prompt guest service.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Engage guests

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