Drive Thru Attendent

2 weeks ago


Dubai, United Arab Emirates Emirates Fast Food Company LLC Full time

You will play a crucial role on our team as a drive-thru attendant at our fast food business, serving customers who use the drive-thru window in a prompt and courteous manner. Your main duties will be to take orders, handle payments, and make sure that customers receive their items precisely and on time. The ability to operate in a fast-paced workplace, great communication skills, and a positive mindset are requirements for this position.

**Responsibilities**:
As customers approach the drive-through window, extend a warm and welcoming greeting.

Orders should be taken from clients, entered precisely into the point-of-sale system, and then the order should be repeated to check accuracy.

Process payments, deal with cash transactions, and provide customers change.

Answer questions and handle any concerns clients may have in a kind and clear manner.

Work together with the kitchen staff to make sure that the orders for the customers are prepared and put together on time.

Orders should be packaged efficiently and neatly, making sure that all items are present and attractively packaged.

Before giving orders to customers, double-check them to ensure their accuracy.

When applicable, upsell additional products or incentives.

Maintain the drive-thru area's cleanliness, order, and supply levels.

To keep the drive-through operation running smoothly and effectively, work together with the other team members.

Make sure that the rules for food safety and cleanliness are constantly followed.

As required, lend a help with handling curbside pickups or taking phone orders.

Maintain a secure and friendly atmosphere for both customers and staff by adhering to all corporate policies, procedures, and guidelines.

**Requirements**:
equivalent to a high school diploma.

Prior work experience in fast food or customer service is a plus but not necessary.

excellent interpersonal and communication abilities.

the capacity to remain composed under duress and work successfully under time constraints.

For handling cash transactions and order totals, basic math abilities.

flexibility to work a range of shifts, including on weekends, holidays, and in the evenings.

Strong precision and attention to detail when processing orders.

With a focus on the needs of the consumer, be friendly and upbeat.

ability to efficiently prioritize work and multitask.

a dedication to following food safety and hygiene guidelines.

Pay: AED2,200.00 - AED2,700.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (preferred)


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