Oracle Technical Consultant

7 months ago

Abu Dhabi, United Arab Emirates Mubadala Energy Full time

**1. ROLE PURPOSE**:
To develop and maintain Enterprise Resource Planning (ERP) and its relevant management information and reporting systems within Mubadala Energy.

To perform the development of systems initiatives including requirement gathering, designing, prototyping, production building, testing, training, migrating and supporting the system after go live using the proper methodology for the task/project under consultancy and guideline provided by Manager, IT Applications.

The role is expected to support as well as provide technical guidance relating to ERP, Management reporting systems and any other relevant IT Applications to users which include but not limited to finance, SCM, warehouse, maintenance, HR, etc. as needed to maintain or improve the efficiency of the business processes within the organization

The role is also expected to ensure all technical supports and guidance provided always comply with any applicable policies and procedures of department and organization.

**2. KEY ACCOUNTABILITIES**:
**Planning**

To effectively manage personal workload during Systems implementations and initiatives.

Lead and manage small projects

Recommend improvements/enhancements in both new functionalities as well as new advanced technologies to the team to ensure that IT Applications can better serve businesses

Key Performance Indicators

Timeliness of deliveries

Quality of project management and project communication

No. of initiatives proposed

**Requirement Gathering for System Development**

Ensure adherence IT Applications change control processes with appropriate documentation

Gather requirements from functional business users/analyst and coordinate change with IT Applications development team

Provide technical advice and guidance during requirement sessions to allow users to understand technical possibilities.

Key Performance Indicators

Completion of change requests details and approval in MP Change management system

Availability of requirement documents which reflect both business and technical requirements.

**System Development**

Leading the build and development of IT Applications functionalities and features including all interfaces

Ensure adherence IT Applications development control processes

Ensure that proper documentation i.e. specification, users guide is available for all developments

Ensure that all agreed requirements are covered

Ensure that thorough testing and peer reviews have always be conducted on all developments before deployment

Key Performance Indicators

Completion of development control processes and documentations

Working functionalities that fit both business and technical requirements

Availability of test result and peer review for each development.

**User and Team Support**

Help support users and provide training as needed

Provide on-time feedback / response to team when requested

Key Performance Indicators

User satisfaction in quality of output/ issue resolution and lead times for support matters

**3. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY**:
Scope: ERP, Management Information Reporting Systems and all other related IT Applications technologies across Mubadala Energy

Challenges:
To play a supporting role in providing advice relevant to ERP, Management Information Reporting systems and any other relevant IT Applications technologies by carefully analysing various policies, procedures, processes and technical possibilities.
- To be able to manage personal workload to deliver quality deliveries when multiple tasks on multiple systems might be assigned at the same time
- To be able to follow new technology trends and able to do self-learning on new technologies to recommend to the team to improve business values to all users.

Decision Making Authority:

- N/A5. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:
Scope: ERP, Management Information Reporting Systems and all other related IT Applications technologies across Mubadala Energy
Challenges:
To play a supporting role in providing advice relevant to ERP, Management Information Reporting systems and any other relevant IT Applications technologies by carefully analysing various policies, procedures, processes and technical possibilities.
- To be able to manage personal workload to deliver quality deliveries when multiple tasks on multiple systems might be assigned at the same time
- To be able to follow new technology trends and able to do self-learning on new technologies to recommend to the team to improve business values to all users.

Decision Making Authority:

- N/A

**4. COMMUNICATIONS & WORKING RELATIONSHIPS**:
**Internal**:

- IT Applications Manager
- IT Applications Assistant Manager
- IT Applications team member
- Business Managers in all countries
- Business Users in all countries

**External**:

- Consultants
- ERP, Management Information Reporting solution and other IT Applications service providers

**5. Knowledge, sKILLS & EXPERIENCE**:
**Knowledge & Experience**:

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