Executive Lounge Attendant

2 weeks ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23107976

**Job Category** Food and Beverage & Culinary

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

SThe Executive Lounge attendant is responsible for delivering five-star service for our Executive Lounge guests. Will be responsible for the food and beverage service in the lounge throughout the day. Drive guest engagement and preference collection in the lounge. Be JW Marriott brand ambassadors. Must be knowledgeable about hotel facilities and services.

Assists with food and beverage service and set-up in the Lobby.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports -0
- Titles of Direct Reports - n/a

**CANDIDATE PROFILE**

**Experience**:

- Preferred experience in F&B and or Hotel Operations
- Hotel experience will be an added value, experience in the Middle East.

Skills and Knowledge
- Excellent communication skills
- Handling VIP guests
- Problem solving
- Organizational skills
- Attention to details
- Basic computer skills and English language (written and spoken)

Education or Certification
- Good level of English essential
- High School, Diploma, Degree education or equivalent required

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Complete daily shift checklist.
- Be knowledgeable of Food Safety & Hygiene Standards.
- Excellent knowledge on food and beverage offerings and pairings.
- Attend Daily Rehearsals and 15 Minute trainings.
- Order Executive Lounge food and beverage inventory using the FMC / Birch Street program.
- Requisition for service ware, utensils, linens, buffet set-up.
- To be a champion of GSS key drivers: “Staff anticipated guest needs” and “problem was resolved on first contact”.
- Practice proper food handling procedures.
- Due to the nature of our business, to understand that work schedules and demands of the position may vary from time to time.
- To have knowledge of hotel/restaurant promotions/opening hours/services offered.
- To have knowledge of room types and locations within the hotel.
- Reporting for duty on time and based on the daily schedule.
- Performing the set up for breakfast/afternoon tea/happy hour/midnight snack.
- Monitoring and recording of guests who enter and utilize the Executive Lounge.
- Assisting the guest at their tables and offering them drinks.
- Taking good care of the guest and being sure to maintain the cleanliness of their table.
- Staff responsibilities include washing of cutleries, glasses and plates/cups.
- Responsible for breaking down of the buffets in the cold kitchen area.
- Pick up all the drinks and food request from the storerooms/kitchens.
- Conducting side duties: cleaning the kitchen, refilling sugar bowls and polishing all the silver ware etc.
- It is the responsibility of the PM shift should set up the table for breakfast.
- Surrender the keys for the executive lounge at the security.
- Have full knowledge of all VIPs arrivals. Maintain a close working relationship with Executive Lounge and general Front Office.
- Maintaining, “Clean as you go policy”.
- Develop, build and utilize concierge/business centre knowledge.
- Excellent communication with the rest of the staff.
- Follow hotel standard and adhering to all Marriott policies.
- Adhere to all hygiene standards whilst completing necessary forms and returning them to designated departments.
- To ensure that all Guests receive personal service to the highest degree of courtesy and to be informed of the hotel’s facilities.
- Provide all guests with prompt and courteous service assuring complete guest satisfaction and guest retention.
- Report any unusual occurrences and/or requests to a Supervisor/Manager.
- Report any technical deficiencies to the concerned department and immediate Manager and follow through with assignment.
- Perform any reasonable request as directed by management.
- Maintain high standards of personal hygiene and wear proper uniform at all times (incl. name badge).
- Hand over any relevant information with necessary departments and associates through the use of handovers, logbook, daily packet and other tools.
- To ensure that all Guest concerns, complaints and compliments are resolved and addressed in an appropriate manner.
- To oversee all business facilities and ensure that equipment is maintained in the Executive Lounge meeting room.
- Ensure all guests are welcomed according to the Daily Packet arrival experience details.
- Handle all stationary inventory accurately and maintain supplies at a proper level.
- Ensure white board is kept updated in the Executive Lounge and back office areas are kept clean.
- Balance Scorecard Results : Implements strategies and execut

  • Executive Lounge Attendant

    8 hours ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23135079 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The Executive Lounge attendant is...

  • Executive Lounge Attendant

    4 days ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23080202 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** The Executive Lounge...

  • Executive Lounge Receptionist

    1 week ago

    Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As Executive Lounge Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the...

  • Executive Lounge Supervisor

    Found in: beBee S AE - 4 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number 23016758 Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Supervise Executive Lounge associates to ensure...

  • Executive Lounge Receptionist

    Found in: Talent AE A C2 - 7 days ago

    Dubai, United Arab Emirates Hilton Full time

    What will I bedoing?As Executive LoungeReceptionist, you will ensure the satisfaction of executive Gueststhroughout their stay at the hotel by responding efficiently totheir enquiries and offering advise and information as requested.An Executive Lounge Receptionist contributes to the firstimpressions of our Guests and, therefore, must perform thefollowing...

  • Executive Lounge Agent

    Found in: beBee S AE - 4 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number 23016762 Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Focuses on delivering exceptionally personalized...

  • Attendant

    1 week ago

    Dubai, United Arab Emirates MARRIOTT International Full time

    Responsibilities• Perform the complete set-up for breakfast, afternoon tea, happy hour, and midnight snack in the Executive Lounge.• Responsible for breaking down buffets in the cold kitchen area, ensuring a smooth transition between service periods.• Greet guests entering the Executive Lounge, assist them at their tables, and offer...

  • Attendant

    Found in: Talent AE A C2 - 7 days ago

    Dubai, United Arab Emirates MARRIOTT International Full time

    Responsibilities•Perform the complete set-up for breakfast, afternoon tea, happyhour, and midnight snack in the ExecutiveLounge.• Responsible for breaking downbuffets in the cold kitchen area, ensuring a smooth transitionbetween service periods.• Greet guestsentering the Executive Lounge, assist them at their tables, andoffer drinks.• Maintain...

  • Club Lounge Attendant

    5 days ago

    Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    POSITION PURPOSE - To provide our Club and Suites guests with an on brand personalized arrival experience. - Follow and implement Sheraton Club program as per Brand Standards/Guidelines. - To effectively contribute in a high GSS loyalty composite through recognition, friendliness, helpfulness and efficiency. ESSENTIAL FUNCTIONS - Ensure that services...

  • Executive Lounge Manager

    Found in: Talent AE 2A C2 - 1 week ago

    Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time

    Executive Lounge ManagerThe incumbent in the position is responsible for managing the executive lounge Section and providing the highest professional services in accordance with Kempinski’s policies, procedures and service standards. They also act as a representative of the hotel management and handle all guest relation matters brought to their attention,...

  • Lounge Supervisor

    4 days ago

    Dubai, United Arab Emirates Shisheo Lounge Full time

    As a Supervisor you are responsible for performing the following tasks to the highest standards: - Maintains a clean, organized and stocked environment - Establishes effective and positive communication between all team members - Ensures all cash handling procedures are upheld. Is accountable for store funds - Assists manager in planning and executing all...

  • Food & Beverage Supervisor (Executive Lounge)

    Found in: Talent AE C2 - 1 week ago

    Dubai, United Arab Emirates MOVENPICK Full time

    Job Description Food & Beverage Supervisor (Executive Lounge) Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests. What you will be doing: Assist in leading, mentoring and training the Food & Beverage Operations team ...

  • Food & Beverage Supervisor (Executive Lounge)

    Found in: Talent AE C2 - 1 week ago

    Dubai, United Arab Emirates MOVENPICK Full time

    Job DescriptionFood & Beverage Supervisor (Executive Lounge)Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.What you will be doing: Assist in leading, mentoring and training the Food & Beverage Operations teamSupervise and...

  • Food and Beverage Attendant

    7 days ago

    Dubai, United Arab Emirates GroupL Full time

    F&B Associate Position Overview: As an F&B Associate in an Airport Lounge, your role will involve providing excellent food and beverage service to lounge guests and ensuring their overall satisfaction. You will work as part of a team to deliver high-quality service, maintain cleanliness and hygiene standards, and contribute to a positive and welcoming...

  • Room Attendant

    6 days ago

    Dubai, United Arab Emirates NH Collection Full time

    Company Description **NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new...

  • Minibar Attendant

    2 weeks ago

    Dubai, United Arab Emirates NH Collection Full time

    Company Description **NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new...

  • Room Attendant

    Found in: beBee S AE - 4 weeks ago

    Dubai, United Arab Emirates Minor International Full time

    Company Description NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new property...

  • Guest Relations Executive Hilton Dubai Palm Jumeirah

    2 days ago

    Dubai, United Arab Emirates Hilton Full time

    Guest Relations Executive | Hilton Dubai Palm Jumeirah In Hilton Dubai Palm Jumeirah, a Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly...

  • Guest Relations Executive Hilton Dubai Palm Jumeirah

    2 days ago

    Dubai, United Arab Emirates Hilton Full time

    In Hilton Dubai Palm Jumeirah, a Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team...

  • Club Lounge Attendant

    Found in: Talent AE A C2 - 7 days ago

    Dubai, United Arab Emirates MARRIOTT International Full time

    Position TypeNon-ManagementPositionSummaryOur jobsaren’t just about putting food on the table that ourguests will enjoy until they ask for their bill. Instead, we wantto build an experience that is memorable and unique –with food and drinks on the side. Our Guest Service Experts takethe initiative and deliver a wide range of services to make surethat...