Store Manager

2 weeks ago


Dubai, United Arab Emirates Apt Resources Full time

**STORE MANAGER**:
**Job ID **:1505

**Location **:Dubai - United Arab Emirates

**Industry **:Retailing

**Functional Area **:Food & Beverage / Service Operations

AED 7,000.00 - 11,000.00

**Other Benefits **:As Per UAE Labor Law**GCC Driving License **:Yes

**Description:
- The Store Manager will be responsible for managing all store operations according to the Company’s guidelines and procedures and for supervising the store team in order to maximize sales and profitability, with a focus on providing and exceptional level of customer service and developing and expanding the store customer' database. Maximising store profitability - Maximize the store sales performance willing to exceed the targets set by the Company - Monitor and supervise the store staff to maximize sales - Analyze selling and profitability of the store and take actions when required in order to obtain the highest profitability of the store - Deliver reports to management when required Customer experience and clienteling - Ensure the highest levels of customer service to support the growth of sales and develop customer loyalty according to Company selling ceremony - Maintain and expand the customer database by keeping customer data and by delivering client outreach and clienteling actions Manage HR aspects - Recruiting, training, coaching, counseling, appraising and disciplining the store team - Develop and motivate the store team in order to meet sales targets and follow the customer service standards - Set goals for the store team, including KPIs - Conduct annual appraisals and regular performance reviews for store team members Stock and visual merchandising - Enforcing and ensuring all policies and procedures are complied with attention to loss prevention - Manage stock levels and make key decisions about stock control following Company's procedures - Implement and maintain all visual merchandising guidelines and directives - Ensure that presentation and visual standards are respected according to the corporate Visual Merchandising directives and strategy Other operational functions - Organize special promotions, displays and events in line with corporate directives and when required from the Company - Maintain awareness of market trends by monitoring local competitors and trends, innovations and technology developments within the industry Requirements - Fluent in English - Minimum of 3 years' experience in management in the luxury retail industry - Target driven - Proven track record in achieving sales targets - Experience in leadership, motivation, training and development of retail staff - Excellent communication and 'people' skills - Strong commitment to customer service - Ability to work under pressure - Confidence, initiative and enthusiasm - Organizational, managerial and entrepreneurial skills - Decision making ability - Teamwork and relational skills - Good communication skills - Problem solving ability - Flexible to adapt to a changing environment


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