E-commerce Executive

5 months ago


Dubai, United Arab Emirates Haroon Full time

Conduct market research and analyze industry trends to inform design and business decisions and identify new opportunities for growth.
- Collaborate with the team to ensure product images and descriptions are accurate and visually appealing, and align with the brand's visual identity and messaging.
- Manage the online store's inventory, including adding new products, updating product information, and monitoring stock levels to ensure product availability.
- Manage online store’s accounts for clients, process orders, response to customer query, complaints, lost or delayed orders and resolve them.
- Ensuring product information are accurate to prevent customer complaints regarding wrong product delivered, wrong descriptions etc.
- Develop promotional campaigns, monitor customer product reviews and suggest new ideas for improvements.
- Ensure the website's functionality and usability are optimized for e-commerce best practices.
- Monitor and analyze social media metrics, including engagement and follower growth, and use insights to optimize social media strategy and content.
- Develop and maintain brand guidelines and style guides to ensure consistency across all marketing and design materials.
- Conduct user research and usability testing to inform design decisions and ensure the website's user experience meets customer needs and expectations.
- Develop and maintain strategies to promote the brand and increase brand awareness.
- Contribute to brainstorming and ideation sessions to develop new ideas and campaigns.
- Stay up-to-date with industry trends and best practices in graphic design, e-commerce, and user experience design.
- Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
- Ability to multitask and meet deadlines while maintaining attention to detail.

**Requirements**:

- Bachelor's degree in graphic design, marketing, e-commerce, or a related field.
- Proven experience as a graphic designer, with a strong portfolio showcasing creative and visually appealing designs.
- Knowledge of e-commerce best practices and experience with online store management platforms.
- Proficiency in designing software.
- Strong communication skills, with the ability to collaborate with cross-functional teams and articulate design concepts to non-designers.
- Detail-oriented and able to multitask in a fast-paced environment.

Pay: AED4,000.00 - AED5,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- graphic designer: 2 years (preferred)
- e-commerce and online store management platform: 2 years (preferred)


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