Guest Relation Executive
3 weeks ago
Hospitality Sector
- Welcoming guests in a friendly and professional way
- Review guest arrival lists to offer a warm greeting.
- Attend to distinguished visitors (such as VIPs) and respond to their questions.
- Promote services and provide information about amenities, the neighbourhood, and venues.
- Promote events currently happening at the venue
- Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and, if necessary, escalate to the Manager. Log information in the logbook on a daily basis.
- Assure that health and quality standards are met.
- Record guest information in the logbook or reservation system on daily basis
- Be attentive at all possible times to ensure guest satisfaction
- Achieve targets in upselling to potential guests
- Resolve guest issues if any with the FOH team.
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Guest relation: 3 years (required)
Application Deadline: 30/08/2023
Expected Start Date: 01/09/2023
-
Guest Relations Executive
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full timeA Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Guest Relations Executive, you are responsible for serving guests in a friendly, timely,...
-
Guest Relations Executive
6 days ago
abu dhabi, United Arab Emirates HILTON Full timeGuest Relations Executive - Food and Beverage Guest Relations Executive - Food and BeverageAs a Guest Relations Executive, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Guest Relations Executive will also be required to have extensive knowledge of menu offerings....
-
Guest Relations Executive
7 days ago
Abu Dhabi, United Arab Emirates Hilton Full timeGuest Relations Executive - Sole - Food and Beverage - Conrad Abu Dhabi Etihad Towers A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be...
-
Guest Relations Executive ArabicRussian Speaker
3 weeks ago
abu dhabi, United Arab Emirates HILTON Full timeGuest Relations Executive ArabicRussian Speaker Guest Relations Executive ArabicRussian SpeakerAs Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our...
-
Guest Relations Executive
4 weeks ago
Abu Dhabi, United Arab Emirates Hilton Full timeA Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Guest Relations Executive, you are responsible for serving guests in a friendly,...
-
abu dhabi, United Arab Emirates HILTON Full timeGuest Relations Executive ArabicRussian Speaker Guest Relations Executive ArabicRussian SpeakerAs Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our...
-
Guest Relations Executive
1 week ago
abu dhabi, United Arab Emirates HILTON Full timeAs a Guest Relations Executive, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Guest Relations Executive will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest...
-
Guest Relations Executive
3 weeks ago
Abu Dhabi, United Arab Emirates HILTON Full timeAs a Guest Relations Executive, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Guest Relations Executive will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest...
-
Guest Relations Executive GermanRussian Speaker
3 weeks ago
abu dhabi, United Arab Emirates AccorHotels Full timeGuest Relations Executive GermanRussian Speaker Guest Relations Executive GermanRussian Speaker What you will be doing:Provide exceptional service to the guests & maintains the overall efficiency of standards set.Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their...
-
Guest Relations Executive ArabicRussian Speaker
3 weeks ago
Abu Dhabi, United Arab Emirates HILTON Full timeAs Guest Relations Executive, you willdirectly address the needs of VIP Guests and inform other TeamMembers of VIP needs in order to ensure an exceptional Guestexperience. A Guest Relations Executive is responsible for managingthe first impressions of our Guests and, therefore, must performthe following tasks to the highest standards:Meet, greet and direct...
-
Guest Relations Executive ArabicRussian Speaker
3 weeks ago
Abu Dhabi, United Arab Emirates HILTON Full timeAs Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and...
-
Guest Relations Manager
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full timeA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...
-
Guest Relations Executive
4 hours ago
Abu Dhabi, United Arab Emirates Hilton Full timeGuest Relations Executive - Pool Bar - Food and Beverage - Conrad Abu Dhabi Etihad Towers A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be...
-
Guest Relations Executive
3 weeks ago
Abu Dhabi, United Arab Emirates HILTON Full timeAs a Guest Relations Executive, you areresponsible for serving guests in a friendly, timely, and efficientmanner to deliver an excellent Guest and Member experience. A GuestRelations Executive will also be required to have extensiveknowledge of menu offerings. Specifically, you will be responsiblefor performing the following tasks to the higheststandards:...
-
Guest Relations Executive
4 weeks ago
Abu Dhabi, United Arab Emirates Hilton Full timeA Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...
-
Food & Beverage Guest Relations Executive - José
4 weeks ago
Abu Dhabi, United Arab Emirates Hilton Full timeA Guest Relations Executive at Conrad Abu Dhabi Etihad Towers is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. She assists in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Guest Relations Executive, you are...
-
Guest Relations Supervisor
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full timeAs Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate. A...
-
Guest Relation Executive
7 days ago
Abu Dhabi, United Arab Emirates TASCoutsourcing Full timeWelcome guests upon arrival and check-in according to established standards and procedures. - Provide information and assist all guests. - Provide courteous and efficient service and if possible to comply with each and every guest request. - Accurately handle of cash float. - Courteous and hospitable attitude at all times. - Take ownership of problems,...
-
Guest Relations Representative
4 weeks ago
Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full timePosition**:Guest Relation Representative** Job Location**:Abu Dhabi** **Job Summary** As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. In this role, you should be an excellent communicator who can stay positive when facing...
-
Guest Relations Officer
3 weeks ago
Abu Dhabi, United Arab Emirates Bin Ham Group Full timeGreet and greet guests upon arrival, ensuring a positive initial impression.Providing information and assistance to guests regarding hotel facilities and services.Handle guest complaints and resolve problems in a timely and satisfactory manner.Maintain a professional appearance and behavior at all times, and represent the hotel brand.Coordinate with other...