Retail Business Analyst
5 days ago
RETAIL BUSINESS ANALYST
- YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.
The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper. To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.
YNAP Middle East is now seeking an exceptionally talented person to support the retail site trading business area.
- Some of the essentials for you to know are:
- Location: Dubai Office
- Department Size: 10
- Reporting into: Head of Retail (Luxury & Fashion)
- Besides a competitive salary, we can offer you:
- Performance bonus schemes dependant on the type of role you are in
- Our famous staff discount along with exclusive staff sales
- Annual airfare to home country
- Group Medical & Life Insurance coverage
- Flexible working (Back to Office 2 days a week - WFH 3 days/week)
- A chance to be part of a fun and caring team that support each other
- Here is a breakdown of what you’ll be doing:
- Determine the correct data sets and variables to meet the needs of the business.
- Extract, curate and interpret data from various sources in a meaningful way.
- Analyse data to identify patterns, trends and results in overall business performance.
- Delivery of weekly sales projections and monthly sales forecast, provision of supporting analysis that actively challenges the business.
- Track site trading financial KPIs and ensure that relevant actions are taken to deliver optimal performance.
- Visualization of the results and communication to concerned stakeholders.
- Set up and reporting of regional and channel analysis and insights that support decision making.
- Scope and develop regular analysis and/or reporting packs to support the site trading department.
- Develop new analytical techniques and statistical/predictive models to increase the effectiveness of site trading activities and improve customer retention.
- Conduct analysis of complex datasets to understand, define and monitor KPIs which drive customer journeys and conversion.
- Report and analyse promotional activity and any other ad hoc information needs and deliver effective and accurate presentation of results, insights, and recommendations to support future planning decisions.
- Analyse data and identify risks and opportunities to improve sales and margins.
- Assist with qualitative and quantitative research projects to provide insight and intelligence on how to improve the customer experience.
- Support with budget and latest estimate processes (sales plans).
- Proactively identify, appraise and recommend business opportunities and improvement initiatives.
- The type of person we are looking for:
- +3 years experience as a Retail Analyst or similar roles
- Experience in the retail sector is highly beneficial; however, is not essential
- Good applied statistics skills
- Understanding of data structures and data modelling
- SQL language skills beneficial
- Google Analytics experience mandatory
- Advanced Excel (e.g. pivot tables, macros etc.) and PowerPoint skills
- Excellent eye for detail and organisational skills
- An inquisitive mind and proactive nature
- High level of commercial acumen
- Excellent communication skills and ability to work at all levels of the organisation
- Fluent in English
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