Call Center Agent
5 months ago
**We are looking for Female Property coordinator / Call centre agent.**
**Your Responsibilities include:
- **
- Generates business by helping customers resolve problems and following up on work in progress.
- Coordination of maintenance requests from tenants.
- Ensure tenant files and contact information remains current.
- Assist in weekly schedule for maintenance personnel/ service request.
- Contact tenants regarding rent step-ups and late payments.
- Assist in preparation of renewals of tenant’s leases, and other documents.
- Assist with new tenant move in coordination following company procedures.
- Assist accounting department on accounts receivables and monthly payable.
- Work on special projects on an as needed basis.
- Answering phones and properly forwarding calls and other administrative/support tasks as necessary.
**Requirements**:
- Good speaking skills in both **Arabic and English.**
- Excellent computer skills in typing, Microsoft, and Excel with a strong attention to detail.
- Excellent interpersonal skills to work with people at all levels within the company and build relationships both internally and externally.
- Ability to remain calm and focused in high-pressure situations.
- Real Estate experience will be an advantage.
**Experience:
- **
- customer service: 1 year (Preferred but not Mandatory)
**Salary**: From AED2,000.00 per month
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