Telesales Agent

2 months ago


Dubai, United Arab Emirates Metropolitan Premium Properties Full time

We are in need of Listing Telesales Agent in Secondary Market on the following areas:
Palm Jumeirah
Dubai Marina and JBR
Dubai Hills and Tilal al Ghaf
Downtown and Business Bay
Dubai Creek Harbour and Meydan
Emirates Living and Jumeirah Park

What you'll do:

- Answer queries / questions about products, services or the company.
- Qualify the clients and their inquiries using the standard Metropolitan scripts.
- Ask questions to understand customer requirements and offer solutions based on client’s needs.
- Direct prospects to the sales agent and share the feedback / information receives from the clients.
- Consistently check if clients are contacted by the sales agent. Follow up the sales agent and ensure to contact their assigned clients on time.
- Build good relationships with potential and existing customers through open and interactive communication.
- Ensure that all clients are contacted within the timeframe of 48 to 78 hours.
- Enter and update all customer information and all feedback in the CRM system.
- Handle complaints professionally to preserve the company’s reputation and provide solutions.
- Follow up call to get feedback and to gather more requirements from the existing clients.
- Go the “extra mile” to bring more sales and facilitate future sales.
- Keep records of calls and sales and note useful information by creating daily report for all contacted leads.

**Requirements**:

- Exceptional command on the English Communication skills (required), speaking multiple languages is highly preferred
- Sales driven (required)
- Related BPO experience
- Real Estate experience

Salary : 6,000 AED plus commission

**Job Types**: Full-time, Permanent

Pay: AED1.00 - AED2.00 per month

**Experience**:

- telemarketer: 3 years (required)
- real estate: 2 years (required)


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