Telesales Agent
2 months ago
We are in need of Listing Telesales Agent in Secondary Market on the following areas:
Palm Jumeirah
Dubai Marina and JBR
Dubai Hills and Tilal al Ghaf
Downtown and Business Bay
Dubai Creek Harbour and Meydan
Emirates Living and Jumeirah Park
What you'll do:
- Answer queries / questions about products, services or the company.
- Qualify the clients and their inquiries using the standard Metropolitan scripts.
- Ask questions to understand customer requirements and offer solutions based on client’s needs.
- Direct prospects to the sales agent and share the feedback / information receives from the clients.
- Consistently check if clients are contacted by the sales agent. Follow up the sales agent and ensure to contact their assigned clients on time.
- Build good relationships with potential and existing customers through open and interactive communication.
- Ensure that all clients are contacted within the timeframe of 48 to 78 hours.
- Enter and update all customer information and all feedback in the CRM system.
- Handle complaints professionally to preserve the company’s reputation and provide solutions.
- Follow up call to get feedback and to gather more requirements from the existing clients.
- Go the “extra mile” to bring more sales and facilitate future sales.
- Keep records of calls and sales and note useful information by creating daily report for all contacted leads.
**Requirements**:
- Exceptional command on the English Communication skills (required), speaking multiple languages is highly preferred
- Sales driven (required)
- Related BPO experience
- Real Estate experience
Salary : 6,000 AED plus commission
**Job Types**: Full-time, Permanent
Pay: AED1.00 - AED2.00 per month
**Experience**:
- telemarketer: 3 years (required)
- real estate: 2 years (required)
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