Workforce Lead

3 weeks ago


Dubai, United Arab Emirates CLX Professionals Full time

**Who are we?**

We are CLX, a one-stop-shop covering the entire front-end - from insights to strategy, design, and manufacture, to execution and training.

We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.

CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.

We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.

**The Role - Workforce Lead**

We are currently looking for an exceptional Workforce Lead to join our CLX team on a 12 week contract

You’ll lead the operations projects by collecting data, analysing the data and providing workforce recommendations to our client. We are looking for someone to be ‘hands on’ through the totality of the project to ensure it's success. This is a contract based role, ideally starting February 2025.

**Responsibilities**:

- Collate raw time and motion measurement data (observation from stopwatch timing in retail store)
- Upload, consolidate and ‘Model the Data’ with business rules, store characteristics and sales transaction data
- Turn ‘Model Data’ into executive summaries. Breakdown the hours and targeted areas of opportunities
- Analyse workforce data, identify trends and forecast workforce requirements
- Process mapping and collaborating with stakeholders to drive tangible continuous improvement outcomes
- Lead the operations project and provide strategic initiatives
- Translate complex workforce data into actionable insights tailored for different audiences
- Provide rostering recommendations to enhance efficiency and cost savings within the workforce, focusing on continuous improvement
- Identify operational, process and system opportunities to improve outcomes and provide strategic advice to key stakeholders
- Provide policy procedures and collaborate with relevant stakeholders to encourage workforce effectiveness and efficiency

**What you will bring to this role**:

- At least 5 years experience in workforce management and planning across a complex workforce in a dynamic environment (preferably retail)
- Ability to lead a team
- Proven experience in data analysis, strategic workforce planning and effective rostering practices
- Experience with data gathering, process, validation and visualisation
- Excellent with PowerPoint
- Ability to work in a fast-paced environment and adapt to business-driven changes
- Experienced in process improvement methodologies
- Strong analytical and problem solving skills
- Excellent attention to detail, quality, accuracy and communication skills
- Understanding of labour requirements across the GCC
- A proactive and solutions focused mindset, with the ability to translate complex problems into simple and tangible solutions
- Excellent relationship building skills along with the ability to provide high quality advice, strategies and recommendations to a range of audience
- Drives accountability and outcomes

All domestic travel and accommodation will be paid for by the business.

**Job Types**: Full-time, Contract
Contract length: 3 months

Pay: AED1,000.00 - AED1,700.00 per day

Expected Start Date: 03/02/2025



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