Shift Manager

2 days ago


Dubai, United Arab Emirates Alshaya Full time

**Job no**: 3587458

**Location**: UAE

Dubai Industrial City

**CPF**

Alshaya’s Central Production Facility (CPF) in Kuwait currently employs more than 150 people and manufactures food products for brands such as Starbucks. Now is an exciting time to join CPF as they embark on plan to improve, innovate and build additional revenue streams.

Alshaya Food (Central Production Facility "CPF") is a leading manufacturer of a wide range of ambient, chilled, and frozen foods across the GCC. We have a passion for food and look for exceptional people with a wealth of experience in food manufacturing. We create great-tasting products and continuously innovate with recipes and technology used in our world-class food production facilities.

We are looking for a talented and motivated Assistant Production Manager/ Shift Manager with experience in the food manufacturing industry, who will ensure that the most effective production process is in place and according to the production plan whilst meeting the production schedule.

**The role**:
You will carry the responsibility for the performance of typically a group of machines and its team members - within this environment the ability to effectively communicate across shifts will be key, (typically the need to give and receive shift handover information). The role has a number of direct team members (typically 20-30 as direct reports)

**Purpose**
- To ensure efficient operation of workstations during the shift whilst following site safety, quality and operational procedures.
- To ensure effective and efficient use of labour and resources.
- To train staff in all areas (where competent to do so) including normal operation, changeover, routine maintenance tasks as required.
- To coordinate the efforts of line engineers to minimise downtime and maximise productivity.
- Liaise with QA / QC to ensure quality and technical matters are promptly addressed.
- To ensure the area output, manning and quality standards are achieved.
- Participate in routine engineering tasks and manage line engineers to ensure continuous improvement and planned maintenance work is kept up to date.
- The role holder may need to work off shift as and when the need may arise to contribute to project work or continuous improvement initiatives.
- Ensure adherence to all company quality, safety, environmental & production procedures and policies.
- The role holder must be prepared to train in additional skills, e.g., engineering.
- This is a shift position. Night (or rotating) shift may be required. The hours worked will be appropriate to reflect the needs of the business.
- Control staff levels & report and undertake disciplinary matter (to verbal level) in line with company policy.
- Ensure the use of standard operating procedures to give a consistent platform for carrying out packaging operations.

**Key Outputs**
In addition to being able to undertake all the key outputs of the team member role, you will also be expected to undertake the following tasks:
**People Management & Development**
- Carries out appraisal of immediate team members.
- Monitors progress and gives feedback to team.
- Carry out disciplinary action to verbal warning in conjunction with HR.
- Reports non-conformance of operatives to shift manager for action.
- Be involved in the recruitment process for own team members.
- Works to deliver against set KPI targets.
- Develop team via regular coaching and mentoring, training and leading by example.
- Assesses competence of operational skills, and trains others. Assess new starters with shift managers.
- Carry out skills analysis and determine training priorities. Take ownership for skills matrix for own team.
- Identify own training needs.
- Report to training team when training completed in the factory, ensuring the training records are up to date.
- Requests holidays to Production Manager.
- Ensure adequate manning of lines to enable line to run. Organise labour during breaks to ensure manning levels are maintained.
- Creates and updates succession plan for key operators.
- Supports new starter programme by ensuring they have a departmental induction.

**Production**
- Ensure W.I.’s are developed and maintained in a timely manner. Carry out first level review of SOPs.
- Ensures operators work according to W.I.’s.
- Ensure training is delivered to W.I.’s standard.
- Review performance against KPI's - OEE, losses and isolations.
- Drive costs savings through efficient use of resources at their disposal.
- Ensure that team members are kept informed of current financial performance of lines they work on.
- Ensure that the materials are available and on-line in a timely manner.
- Audit paperwork / check sheets and takes corrective action.
- Ensure paperwork is filled in accurately and in a timely manner.
- Plan resources and materials for change over.
- Must start/stop/changeover themselves OR, when believed it is appropriate and ensure that this has been clearly delegated to - and



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