Counselor/student Success- University Admissions

3 weeks ago


Dubai, United Arab Emirates Gyanberry Full time

We, at Gyanberry, are building the world's largest University and course search platform.

You will play a key role in empowering the students and helping them realize their study abroad journey.

**Responsibilities**:

- Counsel prospective students to identify appropriate study options including suitable courses and institutions.
- Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met. This includes advising students with respect to admissions requirements, processes and qualification options.
- Support the student through the admissions, visa and pre departure processes.
- Develop and maintain strong relationships with students and their families
- Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.
- Use popular CRM systems to manage and nurture student leads as well as collaborate with colleagues

How your performance will be measured?
- You will be required consistently to up sell and cross promote other Gyanberry services such as online prep materials, higher education webinars, visa services, Essay review services, etc. which will help students to excel in their

Essential requirements:

- Educated to atleast bachelor’s degree level or equivalent ( international education experience will be a plus)
- Highly fluent in spoken and written English
- Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.
- Knowledge of University admission processes, visa requirements and experience of working in international education firms
- Outstanding communication skills
- Excellent planning and multitasking skills
- Passion for working with students and families
- Highly effective relationship nurturing skills.
- Strong IT skills - Microsoft Office suite, CRM systems.

Application Question(s):

- Have you completed the following level of education: Bachelor's Degree?
- Are you currently living in the UAE?
- Do you have atleast 2 years recent work experience in UAE or gulf countries?
- Will you be able to join within 45 days notice period?
- Do you speak Arabic language fluently?

**Experience**:

- international university in a student recruitment role: 2 years (required)


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