Ticketing Officer with Sales Experience
6 months ago
1) Main duties & responsibilities:
- Ticketing: - Ticket Issuance - Re-issuance - EMD issuance - Refunds - Group ticket issuance - Agent ticket issuance and date changes.
- Handling AD/ID tickets Dealing with walk-in passengers.
- Responding to WhatsApp inquiries Answering Direct Passenger/Agent calls Flight reschedules/cancellation.
- Ancillaries Payment top-ups for agents Maintaining Reports - Agent top-ups/ticket report/collection sheet/payment collections.
- Sales visits to agents during special promotions
- Promoting on social media ex. WhatsApp groups, Facebook groups Training agents for KIU through any desk platform
- Overseeing Air Park Colombo Team assisting in holiday packages events organised by FitsAir.
2) Years of experience - Minimum 1-2 years of working experience in travel/airline industry
3) Age : Preferably between 20-35 years
4) Nationality : Preferably who can understand and speak Sinhala language
6) Reporting Line : Reporting to Key Account Manger
7) UAE Driving License is mandatory
**Salary**: AED3,500.00 - AED4,000.00 per month
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