Branch Support

4 weeks ago


Abu Dhabi, United Arab Emirates Nair System Full time

**Nair Systems **is currently looking for **Branch Support **for our **UAE **operations with the following

**Technical Support Services Required**:

- Manage & Support Branch Production and Test systems which covering Technical & business Analysis
- and vendor coordination for Configuration / Implementation of Bug Fixes, Unit & Integration Testing,
- Documentation, Co-ordination for User Acceptance Testing (UAT) and Production Implementations for
- Branch systems and interfacing systems such as Signature Verification and Branch Teller /CRM module.

**Skills**
- Provide technical operational support and issues problem resolution for all assigned systems.
- Manage vendor service level and quality of support and development.
- Coordination between project and business teams during execution of projects and tasks.
- Provide business with required technical support, assessments and reports.
- Propose technical recommendations and improvements.
- Manage multiple initiatives and track projects / BAU requests / CR’s to closure.
- Closely monitor incident tickets and problem tickets and close them before breach of SLA.
- Understand latest technology trends and provide improvement suggestion in the assigned systems.
- Provide periodic reports and monthly updates on the ongoing initiatives, problem tickets and CR’s.
- Follow-up with service teams / vendors for support issues and respond quickly to service tickets in a
- timely manner.
- Support and facilitate UAT of projects, CRs by adhering to quality control policies and guidelines.
- Support “go-live” and post “go-live” activities for projects and any releases to production.
- Oversee and direct, in conjunction with the respective Systems Analysts / Programmers or the
- analysis of business requirements, development of functional and program specifications, relational
- database design, programming, testing, implementation and documentation for the assigned
- Co-ordinate Vendor Support Issues, implements Enhancements and customization.
- Ensures that availability and performance targets are met for all assigned Systems and that optimum

service levels are required.

**Terms & conditions.**

**Joining time frame**:2 weeks (maximum 1 month)

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)



  • Abu Dhabi, United Arab Emirates Avanza Solutions Full time

    * - Recommends multiple technical option / solution with appropriate information for the team leaders to - choose a particular option. - Make technical recommendations on Solution and systems to improve processes. - problems / errors. - Assist in setup and configurations of the software modules concerning Branch systems. - Coordinate activities with the...


  • Abu Dhabi, United Arab Emirates Emirates NBD Full time

    Daily, weekly and monthly branch monitoring of these various rating and achieve superior customer Xperience in the branches. - Monthly Capacity planning of Teller and CSE transactions and highlighting the required staff numbers. Controlling quality of documentation tracked by the branches to ensure customer TAT. - Ensure customer requests and complaints are...


  • abu dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time

    Role :Security Systems support EngineerLocation : Abu Dhabi Key Accountabilities of the roleManaging ADIB branch conception & pre-production through to completion for AUH, Alain and Western Region.Preparing BOQ and designing the layout with CCTV, ACS & IDS for floating RFP and coordinating with VMCP for technical evaluations. In addition, sorting of...


  • abu dhabi, United Arab Emirates Al Futtaim Automall Full time

    Branch Accountant Jobs in Abu Dhabi | Al Futtaim Automall JobsDescription:To provide finance support to the Branch Management by ensuring that all collections, payments, and deposits are made in line with set policies and procedures.Responsibilities:Receiving cash, cheques and card payments from customers as per company guidelines and set...

  • Business Support

    1 month ago


    Abu Dhabi, United Arab Emirates NATIONAL GENERAL INSURANCE CO (PSC) Full time

    **Job Designation **:Business Support - Motor and Motor Claims **Job Location** : Abu Dhabi Branch - Al Ain **Responsibilities** - Prepare quotations for all potential motor clients at Abu Dhabi - Al Ain - Issue new and renew motor policies for Direct Clients, BDEs, and Customer Service Department - Upload motor polices in Traffic online system if...


  • Abu Dhabi, United Arab Emirates Al Futtaim Doha Full time

    Prepares and Verifies Deal Packs for invoicing & deliveryFinancial Document creation for bank deals and scan deal pack to AccountantValidate Customer docs for delivery Preparation, display and tracking of Goshi, demo and marketing unitsTo organize / arrange display and ensure all display units have correct spec sheets


  • abu dhabi, United Arab Emirates Al Futtaim Doha Full time

    Prepares and Verifies Deal Packs for invoicing & deliveryFinancial Document creation for bank deals and scan deal pack to AccountantValidate Customer docs for deliveryPreparation, display and tracking of Goshi, demo and marketing unitsTo organize / arrange display and ensure all display units have correct spec sheetsDisclaimer: Drjobs.aeis only a platform...


  • abu dhabi, United Arab Emirates Sundus Recruitment and Outsourcing Services, Abu Dhabi Full time

    Dear Candidates,We are hiring for IT Technical Support Team Leader.Nationality- Only UAE National with Family bookExperience- 5+ years.Role: IT Technical Support Team LeaderLocation: Abu DhabiKey Accountabilities Of The RoleLeadership and Team Management (20%)Supervise, coach, and cultivate a team of technical support analysts.Set and assess performance...


  • Abu Dhabi, United Arab Emirates Foreign Trade Association F.T.A Full time

    Key Functions andResponsibilitiesAs a senior Developer inTechnology Development team the individual will be responsible fordeveloping and supporting delivery of key Index systems requiredfor strategic business The candidate will be required to providetechnical expertise, ownership and responsibilities in end to endIT project delivery and 3rd...


  • Abu Dhabi, United Arab Emirates Foreign Trade Association F.T.A Full time

    Key Functions and Responsibilities As a senior Developer in Technology Development team the individual will be responsible for developing and supporting delivery of key Index systems required for strategic business The candidate will be required to provide technical expertise, ownership and responsibilities in end to end IT project delivery and 3rd line...


  • abu dhabi, United Arab Emirates The Team Builders Full time

    Customer Service Officer Jobs in Abu Dhabi UAE 2023 | The Team BuildersFor More Top Organization Jobs Click HereDescription:Meet and Greet Customers, provide extensive customer services in a professional and customer centric approach. Support the Branch Assistant Manager/Branch Manager in Day to Day operations whilst processing error free transactions in a...

  • Medical Manager

    1 month ago


    Abu Dhabi, United Arab Emirates Elitecare Medical Centre Full time

    1. Ready to join in immediately. 2. Must have at least 2year experience in Medical Centre. 3. Willing to work on full - time. **Responsibilities**: - Design and implement business strategies to help the clinic meet organizational goals - Develop protocols and procedures to deliver optimal patient care - Assessing branch processes, workflows, and staffing...

  • Salad & Juice Maker

    4 weeks ago


    Abu Dhabi, United Arab Emirates Rolls N Rice Restaurant Full time

    **About us** We are professional, agile and our goal is to Healthy juice and salad shop, with 2 branches in Abu Dhabi. Our work environment includes: - Modern office setting - Food provided Looking for to hire 2 staff for a restaurant with 2 branches in Abu Dhabi. Job role is to work as a support staff for the following roles: 1) Salad Maker 2) Juice...

  • Issuer IPO Services

    5 days ago


    Abu Dhabi, United Arab Emirates ATRIBS METSCON GROUP Full time

    Receive IPO applications from FAB branches on daily basis on the designated IPO desk. Reconcile received applications against the IPO system. Follow up with branches on pending applications. Tracking of all received applications daily log. Checking the completeness of application supporting documents. Locking applications on IPO central. ...


  • Abu Dhabi, United Arab Emirates Sugar Beauty Lounge For Ladies LLC Full time

    Responsibilities and Duties - Increase revenue base and maximize revenue in both service and retail sales, based on targets given - Comprehend budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. - Manage supplies and equipment inventories within budget. - Effectively drive treatment...


  • abu dhabi, United Arab Emirates Citi Bank Full time

    Abu Dhabi Service Relationship Associate Supervisor Jobs at Citi Bank1- Service Relationship Associate SupervisorJob: Full TimeLocation: Abu Dhabi, UAEDescription:Overall supervision of RMs Support executives in each branch/financial center ensuring accurate and timely resolution of all customer queries and complaints according to Citibank standards and...

  • Sales Executive

    22 hours ago


    abu dhabi, United Arab Emirates First NetGulf Co Ltd Full time

    Currently hiring for an experienced CNA to fill a contract opening in theQuakertown, PAarea. Interested candidates should have acurrent BLS certification through the American Heart Association.Certified Nursing Assistant (CNA) Job Duties:Administer nursing care to ill, injured, or disabled patientsEstablish patient treatment plansMonitor and report changes...


  • Abu Dhabi, United Arab Emirates Sharaf Retail LLC Full time

    Often Available Job Opportunities• Customer Service Executive• Cashier• Sales Executive• Branch Manager• Finance Officer• Compliance Officer• Remittance Officer• Foreign Exchange Teller• Marketing Specialist• IT Support Analyst• Operations Supervisor• Business Development Executive• HR Coordinator• Audit Assistant• Treasury...

  • Sales Executive

    1 day ago


    Abu Dhabi, United Arab Emirates First NetGulf Co Ltd Full time

    Currentlyhiring for an experienced CNA to fill a contract opening intheQuakertown,PAarea.Interested candidates should haveacurrentBLS certification through the American HeartAssociation.CertifiedNursing Assistant (CNA) JobDuties:Administernursing care to ill, injured, or disabledpatientsEstablishpatient treatmentplansMonitorand report changes in patient...


  • abu dhabi, United Arab Emirates Standard Chartered Bank - UAE Full time

    Senior Manager, Process Re-engineering, Middle East Job DescriptionThe Job Holder plays a very important role in introducing enhancements to current processes across CB Middle East, guided by the Group and local Re-engineering & NPS agenda.1. Improve customer and frontline experience2. Standardize/ simplify processes, without compromising service & risk3....