Cashier/waitress

2 weeks ago

Ras alKhaimah, United Arab Emirates Decaf Dessert & Coffee Lab Full time

**Job brief**

We are looking for a Cashier/ Waitress to manage all transactions with customers accurately and efficiently.

Cashier / Waitress responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally also will take customer orders and serve food and beverages to guests in our restaurant. Always aware of guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to guests. Duties and responsibilities include, but are not limited to: servicing the guest in a friendly, efficient manner while maintaining a clean and safe work environment. guests must feel welcome, comfortable, and well attended to at all times

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

**Responsibilities**
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
- Provide the perfect service experience for restaurant patrons
- Ensure the guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions, and make menu recommendations
- Serve customers in an accommodating manner
- Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
- Look for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
- Process payments of food and drink orders with the cash register
- Coordinate with kitchen staff to deliver accurate food orders

**Salary**: AED2,000.00 - AED2,200.00 per month

Ability to Commute:

- Ras al-Khaimah (required)

Ability to Relocate:

- Ras al-Khaimah: Relocate before starting work (required)

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