Assistant Executive Housekeeper

5 days ago

Dubai, United Arab Emirates Hilton Full time

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

**What will I be doing?**

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Assist with overseeing Housekeeping/Laundry operations
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures
- Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
- Perform routine inspections of all Housekeeping areas and report any issues to the Higher Management
- Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
- Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training to enhance team skills & knowledge
- Ensure communication meetings are conducted
- Manage team performance issues in compliance with company policies and procedures
- Support managing, training and developing the team
- Provide excellent guest service
- Assist other departments wherever necessary

**What are we looking for?**

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
- A high school certificate or equivalent
- High level of commercial awareness and cost control capabilities
- Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- To maintain high team focus by showing teamwork in pursuit of the department goals
- To be flexible, responding quickly and positively to changing requirements.
- Strong communication skills
- A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Familiar with Property Management Systems
- Experience managing a department and Profit and Loss account
- High level of IT proficiency

**What will it be like to work for Hilton?**

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
**Go Hilton Team Member Travel**
discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

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