Analyst Ii
2 weeks ago
**Purpose of Role**
To lead and manage responsibility of the respective EB Corporate Clients portfolio
**Key Responsibilities**
**Managing Existing Portfolio**
- Building and maintaining strong relationships with clients
- Monitoring client satisfaction and addressing concerns
- Building, developing and managing accounts
- Engage in the different Marsh activities and Campaigns to Marsh clients
**Renewal of the existing portfolio**
- Renewal of the existing portfolio
- A review of insurable risks and exposures
- Marketing and tendering of the insurance requirements at renewal
- Reviewing market analysis to determine client needs and designing insurance programs
- Developing and making presentations to key decision makers
- Managing annual insurance renewals including strategy development and timelines
**Expansion**
- Expansion of the existing portfolio through business penetration
- Introducing other Products and other lines of business based on risk assessment and client needs
- Approach new prospects to introduce Marsh services and achieve New Business target
- Referrals from existing clients to grow the book of business
**Compliance**
- Ensuring the accuracy of Policy contracts and any documentation going out to clients
- Ensuring compliance with latest policies and ensuring that the same is in line with other regulatory requirements
- Matching client risk issues with marsh capabilities
**People**
- Maintaining good relations with Insurance market
- Proactive communication with all internal and external units globally
- Self generating new ideas and capable of closure on existing/outstanding issues
**Competencies**
- **
Strong technical EB skills i.e. claims analysis, product knowledge, broking, basic underwriting knowledge**
- Knowledge of and experience with various sales techniques
High level of customer service and focus
- Competitive, goal driven attitude, focused “go getter” approach
- Excellent interpersonal skills, team/talent management, problem solving skills
- Strong negotiation skills and attention to detail
- Ability to work under pressure and meet deadlines while adapting to complex concepts
- Excellent organizational skills
**Special Knowledge and Skills**
- Sound understanding of the Employee Benefits Insurance industry, along with understanding of the specific role of a Client Manager and its working practices
**Requirements**:
- Bachelor’s Degree graduate
- Minimum 7 years’ experience in Medical/Life insurance industry (either Insurer / Broker)
- Excellent oral and written communication skills
- Able to handle a variety of assignments simultaneously
- Arabic is a plus
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