Assistant Manager, Airport Services

6 months ago


Dubai, United Arab Emirates Talent Pal Full time

Assistant Manager, Airport Services
(11523)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
- About the Role:
As the Assistant Manager, Airport Services at Atlantis Dubai located in Dubai International Airport, you will play a crucial role in managing and coordinating airport services to ensure a seamless and exceptional experience for guests arriving and departing from the resort. Reporting to the Manager, Transport of Atlantis Dubai, you will oversee a team of airport service agents, handle logistics, and collaborate with various stakeholders to uphold the high standards of guest service and hospitality that Atlantis Dubai is renowned for.
Key Responsibilities:

- Assist the Airport Services Manager in overseeing the day-to-day operations of airport services, including arrival and departure procedures, transportation arrangements, and guest assistance.
- Supervise airport service agents to ensure efficient and courteous handling of guest arrivals and departures, luggage handling, and transportation coordination.
- Collaborate with airline partners, ground handlers, and airport authorities to streamline operations, resolve issues, and maintain strong relationships to enhance the overall guest experience.
- Monitor service quality, compliance with safety and security protocols, and adherence to operational standards to ensure a smooth and welcoming experience for guests.
- Support the implementation of training programs, service enhancements, and process improvements to optimize efficiency and guest satisfaction.

About You:

- Previous experience in airport services, guest relations, or hospitality operations, preferably in a luxury hotel or resort environment.
- Strong leadership skills with the ability to motivate and guide a team in a fast-paced airport setting.
- Excellent communication and interpersonal abilities, with a customer-centric approach and a passion for delivering exceptional service.
- Knowledge of airport operations, baggage handling procedures, and relevant regulations.
- Detail-oriented, organized, and adaptable to changing circumstances in a dynamic airport environment.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

This job has been sourced from an external job board.



  • Dubai, United Arab Emirates Atlantis The Palm Full time

    Assistant Manager, Airport Services (11523) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As a trainee, you will manage and ensure a safe, efficient, cost effective and timely airport shift operations so that Emirates image, reputation and passenger service levels are maintained and enhanced, as per the criteria set forth by the company’s commercial, safety and security policies, standards and procedures. In liaison with the...

  • Airport Representative

    3 months ago


    Dubai, United Arab Emirates Qqada Full time

    **Responsibilities**: - Greet and assist passengers arriving at or departing from the airport. - Provide information on flights, transportation, and airport services. - Coordinate with airlines, transportation companies, and hotel representatives for smooth transfers. - Assist passengers with check-in, boarding, and luggage handling. - Manage and resolve...


  • Dubai, United Arab Emirates Talent Pal Full time

    Job Purpose: As a trainee, you will manage and ensure a safe, efficient, cost effective and timely airport shift operations so that Emirates image, reputation and passenger service levels are maintained and enhanced, as per the criteria set forth by the company’s commercial, safety and security policies, standards and procedures. In liaison with the...

  • Airport Staff

    3 months ago


    Dubai, United Arab Emirates Tadasei Consults Full time

    **Responsibilities**: - Assist passengers with check-in, boarding, and luggage handling. - Provide information and directions to passengers regarding airport facilities, flights, and services. - Ensure the security and safety of passengers and staff by following airport regulations and procedures. - Manage baggage claims and handle lost luggage inquiries. -...

  • Airport Representative

    6 months ago


    Dubai, United Arab Emirates Matrashabd Consulting Full time

    **Responsibilities**: - Greet passengers upon arrival and departure, providing assistance and information as needed. - Assist passengers with check-in procedures, including ticketing, baggage handling, and boarding. - Provide guidance and directions to passengers regarding airport facilities, services, and amenities. - Address passenger inquiries,...

  • Airport Staff

    3 months ago


    Dubai, United Arab Emirates Iyanli Full time

    We are seeking efficient and customer-focused Airport Staff to assist with various airport operations. The Airport Staff will be responsible for ensuring smooth passenger experiences and operational support. **Responsibilities**: - Assist passengers with check-in, boarding, and baggage claims. - Provide information regarding flights and airport services. -...

  • Airport Staff

    7 months ago


    Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Assist passengers with check-in, baggage handling, and boarding processes. - Provide information and guidance to passengers regarding flight schedules, gate locations, and airport facilities. - Operate check-in kiosks, baggage claim systems, and other airport equipment. - Ensure compliance with airport security protocols and...

  • Airport Staff

    4 weeks ago


    Dubai, United Arab Emirates Menvos Consulting Full time

    **Key Responsibilities**: - Support passengers with check-in, boarding, and luggage management. - Deliver accurate information to travelers and assist with queries. - Follow all airport safety and security protocols. - Collaborate with various airport departments for smooth operations. - Assist passengers requiring special...

  • Airport Representative

    6 months ago


    Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Greet and assist arriving and departing passengers at the airport. - Provide information regarding flight schedules, airport facilities, and services. - Assist passengers with check-in, boarding, and baggage handling processes. - Coordinate with airline staff, ground crew, and security personnel to ensure smooth operations. - Handle...

  • Airport Staff

    2 months ago


    Dubai, United Arab Emirates Bklis Full time

    **Responsibilities**: - Assist passengers with check-in, boarding, and baggage processes. - Provide information about flight schedules, delays, and airport services. - Ensure security and safety protocols are followed at all times. - Assist in directing passengers through terminals and security checkpoints. - Handle customer inquiries and resolve issues...


  • Dubai, United Arab Emirates Millennium & Copthorne Airport Dubai Full time

    As an Assistant Engineering Manager at Millennium Airport Hotel Dubai, you play a crucial role in supporting the Engineering Manager in overseeing the hotel's engineering operations. You assist in managing the department, ensuring the smooth functioning of the physical infrastructure, and contribute to creating a safe and efficient environment. **Key Job...

  • Airport Representative

    2 months ago


    Dubai, United Arab Emirates Qqada Full time

    **Responsibilities**: - Meet and greet passengers at the airport. - Assist with check-in procedures, baggage handling, and boarding processes. - Provide information about flights, services, and airport facilities. - Resolve passenger inquiries and address any issues that arise. - Coordinate with airport staff and airline representatives to ensure a smooth...


  • Dubai, United Arab Emirates Mansi Star Tourism LLC Full time

    The job holder will be working for a tourism company. your duties include receiving guest from airport on behalf of a company. You will play pivotal role in welcoming and assisting guests, ensuring a smooth transition from the airport to their destination. - Service focused personality is essential and previous experience working in a same field is...

  • Airport Staff

    5 months ago


    Dubai, United Arab Emirates BConnect Solutions Group Full time

    **Responsibilities**: - Assist passengers with check-in procedures, including ticketing and baggage handling. - Provide information and directions to passengers regarding flight schedules, gates, and airport facilities. - Ensure the efficient flow of passengers through security checkpoints and boarding gates. - Assist with boarding and deplaning processes,...

  • Airport Staff

    1 month ago


    Dubai, United Arab Emirates Menvos Consulting Full time

    **Key Responsibilities**: - Assist passengers with check-in, boarding, and luggage handling. - Provide accurate information and support to travelers. - Follow safety and security guidelines throughout the airport. - Collaborate with other airport departments for efficient operations. - Respond to passenger inquiries and assist with mobility...

  • Airport Representative

    5 months ago


    Dubai, United Arab Emirates Qqada Full time

    **Responsibilities**: - Greet passengers upon arrival and departure. - Assist with check-in processes, including verifying travel documents and issuing boarding passes. - Provide information on flight schedules, gate locations, and airport facilities. - Assist passengers with special needs, including those with disabilities, elderly passengers, and...

  • Airport Staff

    7 months ago


    Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Assist passengers with check-in, baggage handling, and boarding processes. - Provide information and directions to passengers and answer their questions. - Ensure compliance with airport security and safety regulations. - Coordinate with airlines and ground service providers to ensure smooth airport operations. - Handle passenger...


  • Dubai, United Arab Emirates Millennium & Copthorne Airport Dubai Full time

    As an Assistant Laundry Manager at Millennium Airport Hotel Dubai, you will play a vital role in supporting the laundry operations, ensuring the efficient processing of linens, uniforms, and guest laundry. Your responsibilities include assisting the Laundry Manager, supervising the laundry team, and maintaining high standards of cleanliness and...

  • Airport Staff

    7 months ago


    Dubai, United Arab Emirates Matrashabd Consulting Full time

    **Responsibilities**: - Assist passengers with check-in procedures, ticketing, and baggage handling. - Ensure compliance with airport security regulations and procedures. - Conduct security screenings of passengers and carry-on items using X-ray machines and metal detectors. - Provide directions and assistance to passengers regarding airport facilities,...