Rooms Controller

3 months ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24144749
**Job Category** Rooms & Guest Services Operations
**Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates SIRO One Za'abeel Full time

    **Rooms Controller** (11465) **SIRO One Za’abeel **is more than a hotel - it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality - through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels empower guests to...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Sofitel Dubai The Palm Full time

    Company Description Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical...

  • Control Room Operator

    5 months ago


    Dubai, United Arab Emirates Business Umbrella Full time

    URGENT #hiring for Control room operator for a reputed Power and Water Company in Abu dhabi. Qualification: Bachelor Degree or Higher Diploma in Electrical or Mechanical and also Instrumentation equivalent. Minimum 3 years of experience in similar position. Only UAE nationals can apply Location:Abu Dhabi - Ready to be located near site during the shift...

  • Control Room Employee

    5 months ago


    Dubai, United Arab Emirates ZC Consultant Full time

    **Control Room Employee**: **_Job Description:_**: - He will be in charge of carrying out the reaction and timely follow-up in the event of an emergency, attention to alarms, incidents or risk situations that affect the integrity of the company’s collaborators through monitoring of the video surveillance center._ **_ Job Requirements:_**: - _Completed...

  • Room Controller

    6 months ago


    Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    CompanyDescriptionA luxuryhospitality brand for modern travellers, Anantara connects gueststo genuine places, people and stories through personal experiencesand providing heartfelt hospitality in the world’s mostexciting destinations. From pristine islands and tropical beachesto cosmopolitan cities, tranquil deserts and lush jungles, Anantarawelcomes...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24013055 **Job Category** Rooms & Guest Services Operations **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24013710 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Mina Seyahi Beach Resort & Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest...

  • Controller-rooms

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24079022 **Job Category** Rooms & Guest Services Operations **Location** Aloft Palm Jumeirah, East Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and preferences whenever...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24071478 **Job Category** Rooms & Guest Services Operations **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24086807 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Mina Seyahi Beach Resort & Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23139193 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest...

  • Rooms Controller

    3 weeks ago


    Dubai, United Arab Emirates AccorHotel Full time

    Block all VIP & RA rooms 7days out based on standards set by Raffles and the Front OfficeLeadership team.Block all special requests andlong stay guests 7 days out based on standards set by the FrontOffice Leadership team.Ensure all traces andcommunication tools are in guest reservations to ensure seamlessservice when guest is on property.Ensure...

  • Rooms Controller

    2 months ago


    Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Rooms Controller

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24103844 **Job Category** Rooms & Guest Services Operations **Location** Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz Al Saud Street, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • Dubai, United Arab Emirates Talent First HR Consultancies co. Full time

    **Position: - CCR (Central Control Room) Operator** **Level: - Staff** **Qualification**: - B. Sc. Or ITI - Instrumentation **Experience **3- 7 Years ( Preferred in Ball mill Operations) **Process Monitoring**: Monitor and control the cement grinding process through the central control room using the Distributed Control System (DCS) or other control...

  • Control Room

    5 months ago


    Dubai, United Arab Emirates Emirates Flight Catering Full time

    **Job Purpose**: The jobholder will be monitoring all the activities through the monitors located in the Control Room, and report on urgent basis for any abnormal facts to the concerned department. Also monitoring all Preventive and Corrective (Break-down) Maintenance done by engineering staffs by ensuring that proper documents have been prepared and...


  • Dubai, United Arab Emirates Hyatt Place DubaiAl Rigga Full time

    Summary The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the...

  • Controller-rooms

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **رقم الوظيفة** 23011661 **التصنيفات** Rooms & Guest Services Operations **الموقع** The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى...

  • Room Coordinator

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job SummaryAnantara Hotels & Resorts is seeking a skilled Room Controller to join our team. As a Room Controller, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs. This is an exciting opportunity to work in a fast-paced environment and make a real difference in our guests' stays.Key...

  • Rooms Controller

    1 week ago


    Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...