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Supervisor

5 months ago

AlAyn, United Arab Emirates Redford Recruiters & HR Consultancy Full time

We are looking to hire
**Supervisors** for one of a
**High-end cake & pastry outlets** located in
**Al Ain, Abu Dhabi.**

To qualify for this position, you should have
**at least 5 years of previous experience as a Supervisor in the Food & Beverage industry.**

**Responsibilities**:

- Always greets and welcomes customers promptly in a warm and friendly manner.
- Always thanks and gives fond farewell to customers conveying anticipation for their next visit.
- Has a good knowledge of all the items in the outlet and presentation standards.
- Speaks with customers and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Is able to answer any questions regarding items
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Records transaction / orders in Point of Sales systems at the time of order.
- Communicates with the kitchen regarding any questions.
- Checks with guests to ensure satisfaction.
- Is responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintains cleanliness of work area throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the outlet is always kept clean and organized, at both the front as well as the back of house areas.
- Ensures that outlet brand standards and SOPs are consistently implemented.
- Works with fellow staffs and manager to ensure that the outlet achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Completes closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Performs any other duties related to food and beverage service assigned by the manager.
- Assists Assistant Manager/ Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues
- Helps minimize waste, breakages and mishandling of supplies and equipment
- Other tasks as assigned

**Requirements**:
**Experience**:5 years experience in the Food & Beverage industry is must.

**Other requirements**:

- Excellent reading, writing and oral proficiency in English
- Experienced in all aspects of restaurants service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong interpersonal skills and attention to detail
- Ability to motivate employees to work as a team effectively and productively
- Must possess good communication skills for dealing with diverse staff
- Ability to coordinate and prioritize multiple tasks
- Should have pleasing personality.
- Good knowledge of food and beverage service.

**Benefits**:
**Salary**: TBD

Other benefits: Will be discussed in the interview

At least 5 years experience required working as a Supervisor in Food & Beverage Industry.