Fbo Coordinator

**Vacancy Name**
- FBO Coordinator

**Vacancy No**
- VN586

**Employment Type**
- Full-Time

**Division**
- Ground

**Work Location**

**Job Details**

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**Position**: FBO Coordinator
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**Location**: Sharjah, UAE
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**Salary**: Commensurate with experience**/**
**Reporting To**: FBO Operations Manager**/**
**The Role**:
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**Main Responsibilities**
- Accountable for the planning and performance of FBO operations when on shift whilst maintaining Gama Aviation standards.
- Responsible for the safe, efficient and timely aircraft turnaround.
- Responsible for the completion and distribution of the daily operations log documents, ensuring that any pertaining issues are forwarded promptly.
- Report Safety hazards.
- Assists the FBO Manager in capturing revenue.
- Provide the initial point of contact for customers operating or preparing to operate an aircraft within the Airport.
- Ensure all movements and invoicing is updated within Gama FBO software.
- All processing and planning of aircraft operations in accordance with statutory requirements.
- Ensures that key performance indicators are achieved for all aspects of Gama’s customers.
- Ensures safe towing operation of aircraft on the Gama ramp and hangars.
- Effective communication with all internal and external stakeholders, including but not limited to Airport Operations, external third-party suppliers and client operations or representatives.
- Provide feedback through the companies SMS and Quality systems. Follow and provide constructive feedback on operational procedures introduced by the management team.
- Ensure compliance with UAE GCAA and applicable regulatory authorities under whose register the company operates aircraft.
- Assist the FBO Manager in ensuring all services provided are accomplished efficiently.
- Assist with on-the-job training and development as well as coaching for all junior staff and new joiners.
- Regular review and update of operations notices, when required.
- Provide commercial quotes to any requests received from third parties and direct requests, in conjunction with on call commercial executives, when required.
- Oversight of all aircraft servicing activities utilizing organizational SOP’s.
- Interfacing with personnel, management, maintenance, and crew,
- Act as contact for FBO Management.

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**Minimum Requirements**
- UAE Driving license.
- Ability to follow procedures.
- Demonstrated knowledge and experience of operations and requirements within the Business Aviation industry.
- Demonstrated knowledge and understanding of national and international aviation regulations.
- Excellent verbal and written English communication skills.
- High level understanding of Microsoft Office Suite.
- Strong customer service ethic and approach.
- Experience building and maintaining effective and strong working relationships with business stakeholders.
- Demonstrated experience in working in a high-pressure environment.
- Demonstrated ability to recognize and acknowledge complex operational issues, taking proactive measures to address issues.