Telemarketer

2 months ago


Dubai, United Arab Emirates Glinks International Full time

At Glinks, we are looking for enthusiastic **Telemarketers** to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy our services.

The goal is to promote business growth by expanding the company’s clientele.

**Roles & Responsibilities**
- Cold call people using a given phone directory to invite prospective clients to meet our counsellors.
- Answer incoming calls from prospective customers
- Use scripts to provide information about our service features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to agree for the next steps by demonstrating how the services meet their needs
- Record the customer’s personal information accurately in a computer system and adhere to a follow up plan.
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information

**Requirements and Skills**
- Proven experience as telemarketer or related sales/customer service role
- Proven record of accomplishment of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems
- Excellent verbal communication skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma; BSc/Ba is a plus
- A commitment to excellent customer service.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and internal stakeholders.
- Experience using computers for a variety of tasks.
- Able to work comfortably in a fast-paced environment.

**About the Company**

**Job Type**: Contract
Contract length: 3-6 months

**Language**:

- English (required)

Application Deadline: 15/01/2023


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