Online Shopping Sales Representative

6 days ago


Sharjah, United Arab Emirates BusinessArcade.com Full time

Business Arcade, a premier online retailer of women's apparel, cosmetics, perfumes, personal care items, and electronic gadgets, is on the lookout for a dynamic Sales Representative. we're seeking a seasoned expert who can help us navigate the intricacies of the platform, boost our sales, and enhance customer satisfaction.

**Key Responsibilities**:

- Assisting customers with product selections, orders, and returns.
- Addressing and resolving customer complaints and issues in a timely and empathetic manner.
- Providing detailed information about our products, including women's apparel, cosmetics, and electronic gadgets.
- Ensuring customer feedback is communicated to the relevant departments.
- Maintaining a thorough understanding of our products and policies.
- Working closely with the e-commerce team to provide insights on customer needs.

**Qualifications and Skills**:

- Proven experience in customer service, preferably in an e-commerce environment.
- Strong communication skills, both written and verbal.
- Ability to multitask and handle various customer issues simultaneously.
- Patience, empathy, and a genuinely customer-focused attitude.
- Familiarity with CRM systems and practices.
- Knowledge of our product range is a significant advantage.

Basic Salary Plus Comission on Successful Sales.

Person have command on english and arabic speaking.

Pay: AED1,000.00 - AED2,000.00 per month

**Experience**:

- Customer Care: 3 years (preferred)
- Online Shopping: 3 years (preferred)

**Language**:

- English and Arabic (preferred)



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