Incident Manager

Duration: long term, 2 year contractClient’s ExpectationsAs an IT Incident Manager, you would be responsible to ensure incident resolution quality is as per customer expectations. Key activities (but not limited) that Incident management team is supposed to perform include –To be successful in this role, you must have:Setting up of Technical & Management...

The job posting is outdated and position may be filledOverseeing the incident management process and team members involved in resolving the incident.Responding to a reported service incident, identifying the cause, and initiating the incident management process.Prioritizing incidents according to their urgency and influence on the business.Producing...

Responds to, facilitates and administers ITIL and related service support processes for assigned accountsResolves service requests and associated service issues in real timeProactively monitors open tickets to ensure achievement of contracted service levelsPost processes service requests by documenting individual services / agreements and verifying...

Job Purpose: The Technology Command Centre (TCC) is the nerve centre for all technological operations here at Emirates Group. The department consist of level 1 and level 2 support personal augmented by our intelligent operations platform teams tasked with ensuring the operational continuity of all technological solutions required to deliver our business'...

Traitement des escalades : Vous êtes un point d’escalade direct à la fois pour nos clients, pour nos équipes en France et pour nos centres de services à travers le monde.Vous maitrisez nos process et notre organisation pour débloquer les situations et solliciter les bonnes personnes.Vous escaladez vous-même si...

Incident Manager Jobs in Dubai | Binance CareersJob Responsibilities:Lead and drive major incidents towards mitigation and resolution with multiple counterparts, and effectively coordinate production incidents resolution across multiple teamsProvide excellent incident communication to stakeholdersLead and/or participate in Post Incident Review and Problem...

Traitement des escalades: Vousêtes un point d’escalade direct à lafois pour nos clients, pour nos équipes en France etpour nos centres de services à travers lemonde.Vous maitrisez nos process et notreorganisation pour débloquer les situations et solliciterles bonnes personnes.Vous escaladezvous-même si nécessaire nos fournisseurs etnos...

Client Introduction:In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Description:Incident Response Process Owns the critical process steps detection...

Incident Manager | The Emirates Group Jobs in DubaiDescription:To manage the Technical Operations Centre on an operational and administrative level. To ensure that the incident management and operational management process are understood, lived and continuously improved within Emirates Group IT and that the staff of Technical Operations Centre is trained on...

**Location** DIFC, Dubai **Financial Advisory | Talent standards** **Forensic Technology (Digital Forensics) - Business Analyst** **Deloitte**, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private...

In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Description:Incident Response Process Owns the critical process steps detection validation containment...

Qualifications & Experience: -5+ Years of experience and degree or Honours (12+3 or equivalent), Relevant industry standard certification for example in ITIL/CCNA/MCSE. -5+ yrs of specialist technical experience within an IT operational-based environment. -Must have extensive proven experience in Airline systems and operations and environments of a similar...

ClientIntroduction:In this role youwill have the opportunity to work closely with one of our esteemedclients. This client is a global leader known for its commitment toquality and innovation. They have chosen Dautom as their trustedpartner for their upcomingprojects.JobDescription:Incident Response ProcessOwns the critical process steps detection validation...

Majid Al Futtaim Careers | Incident Manager Jobs in DubaiJob Responsibilities:Managing the team of day-to-day operations for IT Incidents, ensuring adherence to SLAs for restoring critical IT systems, and providing workarounds for alternate solutions when neededDeveloping trend analysis and preparing service improvement plans to address identified...

Incident Problem Manager Jobs In Dubai UAE 2023 | Michael PageFor More Top Organization Jobs Click HereDescription:Problem Manager closely with operations teams and engineers and managing the involvement of application development and other departments in the change and problem management process:/Job ResponsibilitiesIntroducing and implementing key ITIL...

Consultant - Digital Forensics & Incident Response Job OpeningsConsultant - Digital Forensics & Incident ResponseAbout the job Consultant - Digital Forensics & Incident ResponsePosition : Consultant Digital Forensics & Incident Response (DFIR)Job Level : Mid Level | 3 plus years in a similar roleStart Date : ImmediateLocation : DubaiWith our partners, we...

Essential 5 7 years experience in Hybris eCommerce platform operations and development. At least 2/3 years experience in Website operation and development AEM experience is necessary with sound understanding of all AEM building blocks including templates components dialogs widgets social components etc. code build and deployment process. Languages &...

Develop and foster internal clinical risk identification mechanisms including, but not limited to incident reports, medical record reviews, clinical audits, patient complaints and claims and risk assessments.• Have a strong overview of the progress of incident investigations and ensure communication with the management about the risk register.•...

Develop and foster internal clinical riskidentification mechanisms including, but not limited to incidentreports, medical record reviews, clinical audits, patientcomplaints and claims and risk assessments.•Have a strong overview of the progress of incident investigationsand ensure communication with the management about the riskregister.• Lead the...

Purpose and Overall Relevance for the Organisation:Workplaces is responsible for the active management of the Global Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms and DC's for adidas. Crisis Management is the process by which an organisation responds to a major...