Guest Relations Executive
5 months ago
**Guest Relations Executive | Dubai | All-Inclusive Beachfront Destination**:
Nestled along the pristine shorelines of Dubai, we are a luxurious 5-star all-inclusive beachfront destination that offers unparalleled experiences to our guests. Our commitment to excellence and personalized service has made us a sought-after haven for travelers seeking both relaxation and adventure. We are currently seeking a dedicated **GUEST RELATIONS EXECUTIVE** to join our team and contribute to the magic of our resort.
**FACE TO FACE INTERVIEWS WILL BE CONDUCTED IN CAPE TOWN IN SEPTEMBER.**:
**Key Responsibilities**:
- Warmly welcome and greet arriving guests, ensuring a smooth and seamless check-in process.
- Provide personalized assistance and anticipate guest needs throughout their stay, ensuring their comfort and satisfaction.
- Build genuine relationships with guests, offering insights on resort amenities, services, and local attractions.
- Handle guest inquiries, requests, and concerns promptly and professionally.
- Coordinate with various departments to ensure guest preferences are met and exceeded.
- Assist in arranging special events, celebrations, and surprises to enhance the guest experience.
- Manage guest feedback and reviews, striving to continuously improve our services.
**Qualifications**:
- Hospitality Qualification or similar
- Proven experience in guest relations or a similar customer-facing role.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Passion for delivering exceptional guest experiences.
- Proficiency in English; knowledge of other languages is advantageous.
**Salary Package and Benefits**:
- Basic Salary AED 4500
- Accommodation allowance AED 2500
- Travel Allowance AED 400
- Meal Allowance AED 250
- Service Charge approx. AED 200 per month
- Medical Insurance
- Annual paid leave
- Visa and flight to Dubai
- Opportunity to work in a luxurious 5-star beachfront destination.
- Access to professional development and growth opportunities.
- Collaborative and vibrant work environment.
**Disclaimer**:
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