Account Manager

2 months ago


Ras alKhaimah, United Arab Emirates talabat Full time

**Company Description**
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
- Conduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share.
- Maintain continuous business relationship with clients/ Restaurants.
- Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/restaurants and the company.
- Make sure that the clients' menus are up to date at all times.
- Optimize the restaurant content (MOA, Delivery time).
- Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners, and newsletter.
- Generating food coupons, promotions, and vouchers from existing restaurants.
- Convince clients/restaurants to promote the Talabat Pictures brand.
- Transmission method optimization: -Convincing clients/restaurants to implement track order feature and changing the transmission method to WLA.
- Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
- Encourage restaurants to subscribe to the online payment gateway.
- Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.***
- Maintain accurate records of all sales and prospecting activities including:

- Closed sales
- Follow-up activities
- Sales expense report
- Increased sales report after placing promotions, vouchers, and coupons
- Vendor analysis sheet
- Account management report

**Qualifications**
- Bachelor’s degree in any discipline.
- 2-4 years of experience holding the same title or relevant
- Able to analyze data and sales statistics and curate a solution
- ** "Fluency in Arabic is a MUST"**
- ** *Residency in or relocation to Ras Al Khaimah is a MUST**
- Excellent Communication & Negotiation skills.
- Customer Oriented.
- Adaptability & Flexibility.

**Additional Information**
- **
Working within Talabat means access to the world’s leading perks and benefits, including**:

- Vibrant, dynamic & international workplace.
- Building the fastest growing, largest, and most valuable network of online food ordering services in the world, and more.
- Challenging and fulfilling steep learning curve.
- Opportunity to be a value-adding contributor to this fast-growing global company.
- Working with diverse, cross-cultural teams from over 45 nationalities.
- Company events, cultural and sports events.
- Comprehensive healthcare.
- Competitive salary.


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