Christian Dior Sales Associate/مساعد
6 months ago
**المنصب**:
يتحمل مسؤولية مبيعات المقامرة للحفاظ على خدمة عملاء ممتازة وفقًا لمعايير الشركة وتحقيق أهداف المبيعات وتقليل فاقد المخزون والتجهيز وحماية أصول الشركة.
**المهام والمسؤوليات**
المبيعات والتعمل مع العملاء
- التأكد من تلقي كل عميل خدمة ممتازة من خلال توفير بيئة ودية وجذابة، بما في ذلك الترحيب والاعتراف بكل عميل، والحفاظ على معرفة جيدة بالمنتج وجميع جوانب خدمة العملاء الأخرى.
- تحقيق أهداف المبيعات الشهرية والسنوية من خلال استخدام فعال لتقنيات البيع وعملية تعامل مع العملاء ومعرفة المنتج.
- المسؤول عن التركيز على تطوير العملاء وبناء علاقات مع العملاء من خلال استخدام منتظم لسجل العملاء.
- نقل طلبات العملاء إلى الإدارة.
- المشاركة في عروض الأكشاك والترويجات المبيعية الأخرى.
- مساعدة في تغيير المكان، وتجهيز المنتجات، وصيانة العروض، وتنظيف المكان.
- الحفاظ على وعي تام بجميع عروض العروض والإعلانات.
- مساعدة في حل المشاكل وتقديم اقتراحات مدروسة تؤثر في الخدمة وإنتاجية مساحة البيع.
- المشاركة في اجتماعات المتجر والندوات التدريبية حسب الحاجة.
- المساعدة في تعبئة أو تغليف سلع العملاء، عند الضرورة.
- الوصول إلى العمل في الوقت المحدد والعمل بالشكل المحدد بالكامل.
- أي مهام أخرى يتم تعيينها من وقت لآخر من قبل أي مدير.
**المنتج والمخزون**
- مساعدة العملاء في تحديد المنتجات في المتاجر الأخرى ومعالجة مبيعات الشحن.
- مسؤول عن مهام المخزون الفردية، بما في ذلك تنظيم المخزون في المتجر ومناطق المخزون، وضمان تسعير المنتجات بشكل صحيح وتكوينها بأجهزة الاستشعار، وتواصل المعلومات المتعلقة بأفضل المبيعات ومستويات المخزون المنخفضة إلى الإدارة.
- المساعدة في إتمام تغييرات الأسعار داخل المتجر.
- المشاركة في جميع عمليات المخزون والعد الدوري.
**العملية**
الامتثال لجميع سياسات وإجراءات الشركة.
**المهارات والكفاءات:**:**القدرة على**:
- تقديم خدمة عملاء ممتازة شخصيًا وعبر الهاتف.
- الحفاظ على المراسلة مع قائمة العملاء الموجودة وتطوير عملاء جدد.
- قراءة وعد وكتابة لإكمال جميع الوثائق بدقة.
- ضبط أولويات وإدارة الوقت بحكمة في بيئة سريعة الخطى.
- التواصل بطريقة واضحة وموجزة وفهمها وتقديم المعلومات لجميع الموظفين والشخص الاعتباري والعملاء.
**الملف الشخصي**:**المتطلبات**:
- خبرة في مبيعات التجزئة لمدة 2-3 سنوات على الأقل، ويفضل في إعداد سلع استهلاكية فاخرة.
- شعور بالمبادرة والإبداع التجاري مع حساسية للأزياء.
- معرفة قوية بصناعة الفاخرة مع حساسية للأزياء المتسقة مع العلامة التجارية.
- القدرة الجسدية على الوقوف لفترات طويلة، والتحرك ومعالجة صناديق المنتجات والمعدات في جميع أنحاء المتجر، والتي تنطوي على الرفع.
- القدرة على تشغيل جميع المعدات اللازمة لأداء العمل، بما في ذلك أنظمة الهاتف والكاشير وجهاز إزالة صندوق الاستشعار، وجميع المعدات المكتبية الأخرى.
- القدرة على العمل في ساعات / أيام متنوعة، بما في ذلك الليالي وعطلات نهاية الأسبوع والعطلات حسب الحاجة.
- مهارات بين الشخصية، الاتصال، التنظيم والمتابعة.
- رغبة في الالتزام بجميع سياسات وإجراءات وتنظيمات ومعايير الشركة.
- خبرة سابقة في مبيعات التجزئة، ويفضل في بيئة فاخرة. إجادة لغة أجنبية واحدة أو أكثر م
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