Front Desk Receptionist- Female with Hotel

2 weeks ago


Fujairah, United Arab Emirates Dibba Mountain Park Full time

Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully
- furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Required Skills.**
- Opera Knowledge must
- Minimum 1 year experience in 4*/5* hotels

**Salary**: AED1,500.00 - AED1,800.00 per month

Ability to commute/relocate:

- Fujairah: Reliably commute or planning to relocate before starting work (required)



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