Pa Team Leader

3 weeks ago

Dubai, United Arab Emirates Pinsent Masons Full time

**Job Title**:PA Team Leader (Middle East)

**Reports to**:Head of PA and Administration Services**Functional Reports**:Head of Office(s), Department(s) and HR Consultant**Hours**:Core Business Hours (flexibility required).**Purpose of the role**:
This job description relates to the additional duties of a PA Team Leader which are remunerated by an annual allowance. The PA Team Leader will also undertake a Legal PA role for which there is a separate job description. To work closely with the Head of PA and Administration Services (and HR where relevant) to ensure that efficient and proactive PA and administrative support is provided to the teams. The team may consist of staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm.

**Main duties and responsibilities**

**Work Allocation**
- Coordinate the even distribution of workloads within the PA team(s), ensuring that an adequate level of support is available at all times, including managing any re-allocations of PAs, and sourcing capacity from the local and international PA team.
- Manage monthly PA meetings with minutes and actions for circulation
- Take responsibility for ensuring Firm and Group procedures and processes are followed, and actively seek to improve these wherever possible. Champion any changes as directed by the Firm's management and Business Support teams and act as a positive force within the team Work with the Head of PA and Admin Services to ensure all PA reviews are scheduled and take place and identify any development plans/training needs**PA Management**
- Authorise all holidays and absence requests for members of the PA team. Maintain and monitor holiday and sickness records in OneHR on a regular basis for the team, highlighting any issues to the Head of PA and Admin Services/HR
- With guidance from the Head of PA and Admin Services undertake return to work interviews (where appropriate)
- Address minor conduct issues. Head of PA and Admin Services will provide guidance where necessary and HR will support on more serious issues
- Support Head of PA and Admin Services with triannual reviews and performance process Support Head of PA and Admin Services with talent management and retention**Recruitment & Selection**
- Liaise with the HR Consultant/Head of PA and Admin Services to discuss general resourcing and any other issues
- Assist the Head of PA and Admin Services and HR with the PA recruitment process, including attending interviews
- Integrate, manage and provide feedback on the performance of new starters Support with wider recruitment activities in conjunction with HR**Induction/Trainee & Office Moves**

In conjunction with the Head of PA and Admin Services:

- Ensure any new joiners to the teams/office moves have all necessary arrangements in place, including IT kit and set ups, introductions to the team and the procedures and allocating a "buddy", departmental know-how and presenting to the team.
- Integrate trainees ensuring they work effectively with PAs and escalate concerns where appropriate Complete checklists for all maternity returners and leavers**Skills, Knowledge and Experience**
- Ability to be objective and professional at all times and to maintain confidentiality.
- Excellent communication and inter-personal skills (oral and written).
- Capable of working autonomously but also operating within a team environment.
- Proven persuasion, influencing, and negotiation skills to include managing conflict.
- Ability to work to tight deadlines and able to prioritise where necessary
- Administrative support experience.
- The tenacity to achieve results.
- Has strong personal brand supporting firm values. Has high level of influence.#LI-BOSW

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