Host Server

4 weeks ago

Dubai, United Arab Emirates HANABI FOODS RESTAURANT L.L.C. Full time

**Join Our Team as a Hostess cum Server at Hanabi Foods Restaurant LLC**

Are you passionate about delivering exceptional dining experiences in a vibrant and welcoming atmosphere? Hanabi is opening the position of a Hostess cum Server to join our team. This is an exciting opportunity to kickstart your career in hospitality and be part of a creative and dynamic team.

**About Us**:
At Hanabi, we're on a mission to introduce authentic full-service Japanese Yakiniku in Dubai. Keeping it simple and, above all, honest, we aim to create an experience that resonates with our guests. Our nose-to-tail concept is a strong statement of our commitment to the sustainable dining movement.

**Responsibilities**:

- Provide attentive service to guests.
- Assist guests regarding menu items in an informative, helpful and creative way.
- Efficient & effective relay orders to the kitchen and bar using technology.
- Has experience in grilling, ensuring guests have a memorable and interactive dining experience.
- Possess a positive and welcoming atmosphere for all guests.
- Initiative to assist with setting up and clearing tables as needed.
- Collaborate with team members to ensure smooth service operations.
- Maintain cleanliness and organization in the dining area in accordance with the food code and right hygiene practices of Dubai Municipality.
- Maintain standards of appearance by consistently keeping uniforms tidy and presentable by following proper grooming.
- Meticulous cleaning for the equipment in each area completes the end of day task in a timely manner.

**Requirements**:

- All experience levels are welcome.
- Excellent communication and customer service skills.
- Ability to thrive in a fast-paced environment.
- Positive attitude and willingness to learn.
- Flexibility to work evenings, weekends, and holidays as needed.

**Why Join Us**:

- Opportunity for growth and advancement within the company.
- Competitive compensation and benefits package.
- Supportive and inclusive work environment.
- Training and development opportunities.

**Interview Questions**:

- Do you have experience handling both hosting duties and serving customers in a restaurant environment?
- How do you ensure a welcoming and organized atmosphere for guests as a host, while also providing attentive service during their dining experience?
- Are you familiar with recommending menu items and taking orders from customers? Can you describe your approach to upselling and suggesting specials?
- Have you received any formal training or certifications related to hospitality or customer service?
- How do you handle busy periods or unexpected challenges, such as managing multiple reservations or addressing customer complaints?
- Are you comfortable using restaurant management software or platforms like SevenRooms to manage reservations and guest information?
- Can you describe a time when you had to work collaboratively with other staff members, such as chefs or bartenders, to ensure a smooth dining experience for guests?
- Are you knowledgeable about different types of alcoholic beverages, including Japanese wine/sake, and can you make recommendations to guests based on their preferences?
- Have you ever had the opportunity to serve Japanese Wagyu Beef to customers? If so, how did you ensure they had an exceptional dining experience?
- What motivates you to excel in a role that requires both hosting and serving responsibilities, and how do you prioritize tasks to ensure guest satisfaction?

If you're enthusiastic, dedicated, and eager to start your journey in the hospitality industry, we want to hear from you Join us in creating memorable dining experiences for our guests and become part of the Hanabi Foods Restaurant L.L.C. Family.

**How to Apply**:
We're excited to welcome you to the Hanabi team and create memorable dining experiences together

Hanabi is an equal opportunity employer committed to diversity and inclusion.

**Job Type**: Contract
Contract length: 24 months

Application Deadline: 31/05/2024

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