Logistics Operations Executive
6 months ago
We are looking for a qualified & experienced Land freight operations executive to join our team in Dubai to be responsible for all management duties including selecting vendors, ensuring customer satisfaction, supervising & training employees, assessing & improving processes, while maintaining efficiency of process flows and profitability.
**RESPONSIBILITIES**
- Oversee the development of new freight business, maintain and develop relationships with new and existing clients in the local market & abroad.
- Oversee all aspects of Freight Forwarding, from vendor selection to final delivery, ensuring smooth operations.
- Should be able to do pricing and make quotations to ensure that profit is earned on each shipment.
- Identify and evaluate potential vendors, negotiate contracts, and establish relationships with aligned Partners for a robust operational setup.
- Maintain a high level of customer satisfaction by understanding client shipping needs, addressing concerns, and providing effective solutions.
- Lead, manage, and train logistics employees, providing training, guidance, and performance evaluations.
- Continuously assess logistics processes, identifying areas for improvement in efficiency, cost-effectiveness, and quality.
- Act as the primary point of contact for key l clients, building and maintaining strong relationships, and addressing client inquiries and concerns promptly.
- Develop and implement effective shipping solutions, considering client needs, budget constraints, and time-sensitive requirements.
- Ensure that financial management (billing and invoicing) and reporting for freight is carried out in accordance with company requirements.
- Coordinate with senior members of governmental & other official bodies to ensure that current operation complies as per the regulations & rules.
- Sales reports, shipments reports, custom bills report to Management
- Lead and motivate the team, drive quality and performance.
**REQUIREMENTS**
- Bachelor's degree in logistics or related field.
- 4+ years of Freight Forwarding / Logistics experience.
- Strong leadership and team management skills.
- Customer-focused with analytical abilities.
- Exceptional attention to detail and excellent interpersonal, presentation and communication skills.
- Compliance knowledge and adaptability.
- A self-starter, who can work with complex business solutions and work through ambiguity.
- In addition, you should have organizational and time management skills including multitasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines.
**Experience**:
- Freight Forwarding Operations: 4 years (required)
**Job Types**: Full-time, Permanent
Application Question(s):
- Are you available to join immediately?
**Experience**:
- land freight operations: 4 years (preferred)
**Language**:
- hindi (required)
- english (required)
**Location**:
- Dubai (preferred)
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