Parts Advisor
6 months ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
**Overview of the role**:
- The primary focus of the role will be to represent the brand and parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement and customer retention.
**What you will do**:
- Achieve financial objectives by upselling, discount control and promote accessories to meet monthly revenue targets.
- Enhance customer retention through consultation on customer needs and parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers.
- Coordinate with the Job controllers and Service Advisors on status of parts (availability/quotation/order/arrival), to ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment.
- Active compliance to all standard operating procedures, company policies and Distributor programs to ensure consistency in the customer experience.
- Ensure open and closure of sale order/reservations to optimize stock level, revenue and mitigate the risk of financial loss on a daily basis.
- Ensure accurate information capture of customer details on SAP for effective customer data management.
- Attend and support regular inventory control.
**Required Skills to be successful**:
1. Stakeholder management.
2. Customer management experience.
3. Automotive parts experience.
4. Communication skills.
**About the Team**:
- Reporting to the Aftersales Manager and will work closely with the Aftersales team and internal and external stakeholders.
**What equips you for the role**:
- High School Diploma.
- 3 to 5 years overall experience with automotive retail ad workshop industry.
- Sales and customer service experience. Proficient in Microsoft Office and SAP.
-
Parts Advisor
3 months ago
Dubai, United Arab Emirates Arctic Auto Spare Parts Trading LLC Full timeSells parts to all customers, over the counter, through the shop or on the phone. Automotive Parts Counter - Essential Duties Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the...
-
Parts Advisor
1 month ago
Dubai, United Arab Emirates European Autospares Trading LLC Full timeA Parts Advisor plays a pivotal role in ensuring a smooth flow of parts-related activities, contributing to overall customer satisfaction and efficient vehicle servicing. Key responsibilities include: - Provide excellent customer service by assisting clients with their parts inquiries, orders, and concerns. - Utilize product knowledge to accurately...
-
Parts Advisor
7 months ago
Dubai, United Arab Emirates European Autospares Trading LLC Full timeA Parts Advisor plays a pivotal role in ensuring a smooth flow of parts-related activities, contributing to overall customer satisfaction and efficient vehicle servicing. Key responsibilities include: - Provide excellent customer service by assisting clients with their parts inquiries, orders, and concerns. - Utilize product knowledge to accurately...
-
Parts Advisor
5 months ago
Dubai, United Arab Emirates Takumi Motors Full timeParts Advisor with experience in Dubai. Pay: AED2,000.00 - AED3,000.00 per month Ability to Commute: - Dubai (required) Ability to Relocate: - Dubai: Relocate before starting work (required)
-
Parts Advisor
3 weeks ago
Dubai, United Arab Emirates Al-Futtaim Full time**Job Requisition ID**:164982 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
-
Parts Advisor
1 week ago
Dubai, United Arab Emirates Al-Futtaim Full time**Job Requisition ID**:165034 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
-
Parts Advisor
5 months ago
Dubai, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Parts Advisor
3 months ago
Dubai, United Arab Emirates Al-Futtaim Full time**Job Requisition ID**:163844 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
-
Parts Advisor
5 months ago
Dubai, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Parts Advisor
6 months ago
Dubai, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Parts Advisor
2 weeks ago
Dubai, United Arab Emirates WeSource Full time**Job Description: Parts Advisor** Job Duration: 1 year No. of Experience: 2 years + Any preferred nationality and Gender: Asian / Any Salary bracket: 5000-6000 per month Job Location: Umm Ramool Dubai Working hours/Day: 10hrs/6days Can join immediately **Job Type**: Contract Contract length: 12 months Pay: AED5,000.00 - AED6,000.00 per month
-
Parts Advisor
5 months ago
Dubai, United Arab Emirates CARFARE RENT A CAR Full timeWe are looking to hire a parts advisor who is responsible for assisting Workshop/Body shop and customers in purchasing needed parts and supplies. He is responsible for achieving monthly sales and gross forecasts and for seeking out and soliciting parts business. **Job responsibilities**: - Assisting Workshop/Body shop by looking up parts needed for vehicle...
-
Ev Parts Advisor
6 months ago
Dubai, United Arab Emirates EVS Full time**Position Overview**: We are seeking a knowledgeable and customer-oriented EV Parts Advisor to join our team. The EV Parts Advisor will be responsible for assisting customers with their electric vehicle parts needs, providing expert advice on product selection, and ensuring the timely delivery of parts orders. This role requires a strong understanding of...
-
Technical Parts Advisor
6 months ago
Dubai, United Arab Emirates Imperial MEA General Trading LLC Full time**Technical Parts Advisor Job Description** **Job Type**: Office-based **Positions**: 1 **Responsibilities**: - Recommend RV part(s) based on client need/want - Building a rapport with customers - Convert incoming enquiries into orders using Manufacture EPCs and our DMS - Upsell products and services where appropriate for the customer - Record and...
-
Spare Parts Advisor
2 days ago
Dubai, United Arab Emirates Al Shaali Moto Trading L.l.C Full timeRole and Responsibilities for the Job Title Role: - Assisting the workshop in case of issues with parts or other enquiries - Coordinate with the workshop to identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use. - Enquire about parts requested by workshop from the suppliers, assisting the workshop in case...
-
Parts Advisor
6 months ago
Dubai, United Arab Emirates Autobiya Auto Spare Parts Trading L.L.C Full timeOverview: **Responsibilities**: 1. Expertise in General Motors EPC3 Catalogue and Chrysler EPC3: - Possess extensive knowledge of General Motors EPC3 and Chrysler EPC3 catalogues. - Provide technical advice and guidance to clients based on the specifications of these catalogues. - Stay updated on the latest product releases, updates, and changes within...
-
Parts Advisor
5 months ago
Dubai, United Arab Emirates Tesla Full time**What to Expect** **APPLICATIONS FOR QATAR MARKET ONLY PLEASE.** At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the service...
-
Automotive Parts Procurement Advisor
3 weeks ago
Dubai, United Arab Emirates XA Group Full timeThe Automotive Parts Procurement Advisor is responsible for sourcing, purchasing, and managing the procurement of used automotive parts for a service center, Garage & Bodyshop. This role involves working closely with suppliers, spare part shop, and other automotive parts providers to ensure that high-quality used parts are acquired at competitive prices. The...
-
Parts Executive
6 months ago
Dubai, United Arab Emirates Legend Holding Group Full time**Role Overview**: We are currently seeking a dynamic Parts Advisor. In this role, you will serve as the brand and parts division representative to customers, fostering strong customer relations to ensure an end-to-end engaged customer journey in part operations, encompassing the retail counter and workshop. The primary focus is on achieving parts supply,...
-
Service Advisor
5 months ago
Dubai, United Arab Emirates 800 Inc Full timeFull-Time Automotive Service Advisor Service Advisor to join our growing team ! You will play a key role in curating the service experience for our valued customers who service their vehicles at our dealership. Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your...