Call Center Agent/tele Sales Agent

2 months ago


Dubai, United Arab Emirates Nestlé Waters H & O LLC Full time

The main responsibility of the CCA agent is to handle incoming calls, addressing day-to-day inquiries from customers.
- The CCA's second most significant duty is to proactively reach out to our existing customers through outbound calls, promoting and selling them services to meet their monthly targets.
- The CCA agent should possess exceptional convincing skills to effectively retain our customers and ensure their long-term loyalty
- **Inbound Calls **- Handle all inbound calls made through our Helpline and cater to customer requirements as much as possible
- **Inquiries** - provide all product details so as to complete / close the sale as well as arrange for the initial delivery **NPL** to the customer
- **New Customers**- Take down customer details and forward the same to the Sales Department
- **Outbound Calls **- Contact existing customers in order to generate sales.
- Make **outbound calls** to potential customers to introduce them to our products and services.
- **Follow up **with customers to generate sales in order to achieve daily and monthly targets.
- **Monitoring and Tracking of Sales **- Keep track of daily sales by tallying the following and submitting them to the Customer Service Supervisor

**Experience**:

- tele sales: 1 year (required)

Application Deadline: 28/02/2024


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