
Customer Success Account Management
2 weeks ago
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.
Check out the CSAM role in the Customer Success Unit at Microsoft Be ready to make impact This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to (50%- 75%) from home.
**Responsibilities**:
- ** Customer Relationship Management**
- Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.
- ** Customer Success Leadership - Customer Strategy and Growth**
- Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
- Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.
- ** Customer Success leadership - Delivery and program Management**
- Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
**Qualifications**:
-
Customer Success Manager
3 weeks ago
Dubai, United Arab Emirates Dynamic Logics Management Consultancy Full timeA company revolutionizing the education sector is currently looking for a Customer Success Manager experience in Accounting Systems & ERP implementation. Location: Dubai Silicon Oasis **Salary**: Based on experience Must be proficient in MySQL is a plus Bachelor Degree in Accounting, Business Administration or a Related field Application Question(s): -...
-
Customer Success Account Manager
2 weeks ago
Dubai, United Arab Emirates Microsoft Full timeWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Account Manager
1 hour ago
Dubai, United Arab Emirates Microsoft Full timeMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
-
Customer Success Account Management
5 days ago
dubai, United Arab Emirates Microsoft Full timeCustomer Success Account Management MicrosoftBuilds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other...
-
Customer Success Account Manager
4 weeks ago
Dubai, United Arab Emirates Digital Partners Global Full time**Objectives of this role**: - own overall relationship with clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction; - establish a trusted and strategic advisor relationship to help drive continued value of our products and services; - maintain and develop...
-
Customer Success Account Manager
2 weeks ago
Dubai, United Arab Emirates Digital Partners Global Full time**Objectives of this role**: - own overall relationship with clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction; - establish a trusted and strategic advisor relationship to help drive continued value of our products and services; - maintain and develop...
-
Customer Success Account Manager
5 days ago
dubai, United Arab Emirates Cybereason Full timeAbout the role:Cybereason is looking for someone who is able to build and maintain an excellent relationship with our Middle East customers. This is an incredible opportunity for someone with a real passion for customers and a focus on product and service outcomes. Nothing is more critical to Cybereason's continued momentum than retaining and growing our...
-
Customer Success Account Manager
6 days ago
Dubai, United Arab Emirates Cybereason Full timeAbout the role: Cybereason is looking for someone who is able to build and maintain an excellent relationship with our Middle East customers. This is an incredible opportunity for someone with a real passion for customers and a focus on product and service outcomes. Nothing is more critical to Cybereason's continued momentum than retaining and growing our...
-
Customer Success Account Manager
2 weeks ago
Dubai, United Arab Emirates Microsoft Full timeMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
-
Customer Success Account Mgmt
4 weeks ago
Dubai, United Arab Emirates Microsoft Full timeAs a CSAM, you are the primary delivery and operations lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery...
-
Customer Success Account Manager
3 weeks ago
Dubai, United Arab Emirates Microsoft Full timeAre you a tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making...
-
Customer Success Manager
3 weeks ago
Dubai, United Arab Emirates Kinetic Full timeA leading Medical Devices company is actively recruiting a **Customer Success** **Manager** to be based in **Dubai**, **UAE.** **Key aspects of the role include**: - Responsible for account management - Maintaining and building relationships with customers - Onboarding new customers - Maximizing customer satisfaction and success - Establishing customer...
-
Customer Success
3 weeks ago
Dubai, United Arab Emirates Kinetic Full timeA leading Medical Devices company is actively recruiting a **Customer Success** to be based in **Dubai**, **UAE.** **Key aspects of the role include**: - Responsible for account management - Maintaining and building relationships with customers - Onboarding new customers - Maximizing customer satisfaction and success - Establishing customer service...
-
Customer Success Manager
2 weeks ago
Dubai, United Arab Emirates Aulysius Full timeAbout The Role - Build close long-term client relationships to understand their needs and ensure their success with monday. - Keep clients engaged and consistently using your monday. - Serve as the main point of contact and liaison between clients and the rest of the monday team. - Empower customers to connect their goals and challenges with the solution in...
-
Customer Success Account Manager
5 days ago
dubai, United Arab Emirates Cybereason Full timeAbout the CompanyCybereason is on a mission to reverse the adversary's advantage by empowering defenders with ingenuity and technology to end cyber attacks.We have the technology, and now we are looking to expand our talent! Come and talk to us about joining a market leader and a diverse team of passionate people who win as one, ensuring a customer-first...
-
Customer Success Manager
3 weeks ago
Dubai, United Arab Emirates Nintex Full time**About Nintex**: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...
-
Customer Success Manager
1 day ago
Dubai, United Arab Emirates IFS Full timeRole descriptionA Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing business priority is the customers successful adoption and productive use of...
-
Customer Success Manager
15 hours ago
Dubai, United Arab Emirates IFS Full timeRole descriptionA Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing business priority is the customers successful adoption and productive use of...
-
Customer Success Manager
3 weeks ago
Dubai, United Arab Emirates Rackspace Full timeAs a Customer Success Manager you’ll be owning the relationship between Rackspace and your portfolio of customers. The Customer Success Manager is expected to continually develop and strengthen these relationships to create strategic partnerships through pro-active and personable interactions. **Success in the role requires**: - Technical acumen and...
-
Customer Success Manager
4 days ago
dubai, United Arab Emirates Qashio Full timeThe Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively...