CRM Functional Consultant

5 months ago


Dubai, United Arab Emirates Technosoft Automotive Solutions Corporation Full time

**Main Responsibilities**:

- Lead business requirements sessions with clients
- Analyze and translate business requirements into functional and design specifications
- Conduct functional fit/gap analysis between business requirement and product/system
- Create and review functional documentations such as requirements definition, functional specs, design specs, test plan and scripts etc
- Perform Dynamics CRM configuration and customization during presales and implementation phases
- Experience and ability to present and demo solutions per customers’ requirements
- Conduct UAT session with clients, product training and workshops
- Advise clients on the capabilities and limitations for out of the box functionality and custom development
- Bridge communication between business and technical people
- Implement best practices, standards and procedures including quality and delivery methodologies

**Requirements**:

- At least 3 years working experience in the IT industry as a Consultant/Business Analyst with strong demonstrated consulting and client-facing skills.
- At least 2 years of relevant working experience with Dynamics CRM. Knowledge in Dynamics AX will be an added advantage.
- Successfully delivered minimum 2 full cycle of IT implementations
- Strong analytical and problem solving skills
- Strong oral and written English communication skills.
- Strong interpersonal and presentation skills.
- Willing to travel locally and overseas.

**Salary**: AED14,000.00 - AED30,000.00 per month



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