Concierge/receptionist

3 months ago


Dubai, United Arab Emirates SPS MAX Technical Services LLC Full time

**Role of Building Receptionist: Immediate Joiner**

A residential building receptionist plays a crucial role in maintaining the safety, security, and overall smooth operation of the building. Here are the key duties typically associated with this role:
1. Greeting and Assisting Residents and Visitors:

- Welcome residents and guests.
- Provide information and directions within the building.

2. Security Management:

- Monitor security cameras.
- Control access to the building by verifying the identity of visitors.
- Handle key management, including issuing keys to authorized personnel and residents.

3. Communication:

- Relay messages and information to residents.
- Coordinate with building management and maintenance staff.

4. Package and Mail Handling:

- Receive and log deliveries.
- Notify residents of received packages and manage distribution.

5. Record Keeping:

- Maintain a log of visitors and deliveries.
- Update resident contact information.

6. Emergency Response:

- Assist in emergency situations, such as fire alarms or medical incidents.
- Contact emergency services when necessary.

7. General Administrative Tasks:

- Schedule and coordinate use of common areas and facilities.
- Assist with event planning and execution for building activities.
- Handle complaints and requests from residents, directing them to the

appropriate personnel if needed.

8. Building Maintenance Support:

- Report maintenance issues to the appropriate department.
- Follow up on maintenance requests to ensure timely resolution.

9. Customer Service:

- Provide a high level of customer service to enhance resident satisfaction.
- Address resident concerns and complaints diplomatically and efficiently.

These duties ensure that the residential building operates efficiently, remains secure, and provides a welcoming and supportive environment for all residents and visitors.

**Job Types**: Full-time, Permanent

Work Location: In person

Application Deadline: 17/10/2024
Expected Start Date: 21/10/2024



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