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Female Retail Sales Associate-clothing Store

5 months ago

Dubai, United Arab Emirates Careers International Full time

The Retail Associate plays a key role in providing exceptional customer service and contributing to the overall success of the store. They are responsible for assisting customers in finding and purchasing products, maintaining the store's visual appearance, and ensuring a positive shopping experience.

**Key Responsibilities**:
**Customer Service**:

- Greet and assist customers in a friendly and approachable manner.
- Provide product information, recommendations, and assistance with sizing and styling.
- Handle customer inquiries, returns, and exchanges in a professional and efficient manner.
- Resolve customer complaints or issues, escalating to a supervisor if necessary.

**Sales and Merchandising**:

- Assist in restocking and replenishing merchandise on the sales floor.
- Ensure that products are neatly arranged and visually appealing to customers.
- Monitor inventory levels and communicate restocking needs to the Store Manager.

**Cash Handling**:

- Process cash and credit card transactions accurately and efficiently.
- Maintain a balanced cash drawer and follow cash handling procedures.

**Store Maintenance**:

- Maintain cleanliness and organization of the store, including fitting rooms, displays, and storage areas.
- Perform regular housekeeping tasks such as sweeping, dusting, and restocking supplies.

**Product Knowledge**:

- Stay up-to-date with product knowledge, including features, benefits, and any promotions or sales.
- Attend training sessions and workshops to enhance product knowledge and customer service skills.

**Teamwork and Collaboration**:

- Collaborate with fellow team members to achieve sales targets and maintain a positive work environment.
- Assist in training new employees as needed.

**Qualifications**:

- High school diploma or equivalent.
- Previous retail experience preferred but not required.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

**Requirment**

**-Must be able to speak ,read and write in English & Arabic**

**Job Types**: Full-time, Permanent

**Salary**: AED2,200.00 - AED2,700.00 per month