![La Familia Medical Center LLC](https://media.trabajo.org/img/noimg.jpg)
IT Administrator Front Desk Executive
2 months ago
**Job Description: IT Mid-Level cum Front Desk Receptionist at La Familia Medical Center**
**IT Responsibilities**:
- Knowledge of IT processes like Incident, Problem and Change Management
- Ability to adapt organization requirements, demands and innovation.
- Being proactive with problem solving skills.
- IT Hardware & software support to end user
- Sound knowledge for Windows Operating and O365
- Windows server administration (AD, DNS, DHCP, Group policy)
- O365 Exchange Administration for Mails, One drive and Teams configuration and support
- Hyper-V management & administration (Virtual Servers)
- Documentation (IT procedures & policies)
- CCTV system management and service support
- Detect and Prevent for any Malware infection, looping, Virus attacks in network.
- Perform daily Network, Server, and Backup status checks
- IT Asset management
- Firewall configuration and maintenance.
**Front Desk Reception Responsibilities**:
- Greet and welcome patients and visitors with a warm and professional demeanor.
- Manage patient appointments, including scheduling, rescheduling, and cancellations.
- Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.
- Verify insurance information and collect copayments or payments for services.
- Coordinate with medical staff and other departments to ensure smooth patient flow and efficient operations.
- Assist in handling administrative tasks such as filing, data entry, and inventory management.
- Follow privacy and confidentiality protocols in handling patient information.
- Provide exceptional customer service, addressing patient concerns and resolving issues effectively.
Qualifications:
- Bachelors in IT or BCA Graduate
- Minimum 2-3 years of Experience
- Strong communication Skills
**Salary**: AED4,000.00 - AED4,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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