Business Development Agent

4 months ago


Dubai, United Arab Emirates Nathan & Nathan HR Full time

U.S. Base Automotive Dealership for New & Used Vehicles is looking for a skilled “Business Development Agent.” The hired resource would working remotely from Dubai office for the USA market. This company has got their automotive business in the US, the BD agents would be provided with the leads, which needs to be reached and pursue to closures, they deal with both brand new & used cars. There are not cars getting exported from UAE to US. This BD agent would deal with selling cars which are available in the US market to the customers in the US market.
- MUST have Sales Experience
- MUST Speak English (Preferred American Accent)
- NEW YORK TIME Night shift starting from 4:00 PM to 12:00 AM

**Responsibilities**:

- Making outbound calls.
- Log all Customer comments
- Confirm scheduled appointments
- schedule future contact as needed.
- Assist with other duties, as assigned.
- Ability to meet or exceed monthly goals.
- Purify and update Customer changes in database.
- Reschedule no-show Customer appointments.
- Schedule follow-ups contact if no appointment is made.
- Notify necessary departments when an appointment is scheduled.
- Post scheduled appointments on the appointment board in BDC.
- Contact Customers using scripts to schedule appointments for Sales and Service.
- Answer all incoming phone calls according to script and schedule a sales appointment.
- Follow up with Sales or Service Department to determine if appointment was kept and the outcome.
- Contact customers based on current marketing initiatives.
- Respond to customer website requests.
- The Customer Service BDC Specialist utilizes their selling ability, computer skills, courteous phone manner, and positive attitude to set reservations with our clients.
- The Customer Service BDC Specialist utilizes their selling ability, computer skills, courteous phone manner, and positive attitude to set reservations with our clients.

**Required skills**:

- Must be a fast typer..
- Proactive & Fast learner
- Fluent in English (American Accent) & Arabic.
- Must have proven sales experience or call center manager or similar position.
- Previous experience with phones or Telemarketing experience in the following fields**:automotive, business development, and customer service, highly preferable.**:

- Previous experience with the process of the scripts, power tracks, and alternative choices.
- Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
- First-class verbal, written, and communication skills, including the ability to communicate effectively and efficiently,.
- Organized, multi-tasked, and self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
- Experience in customer service is required Knowledge of performance evaluation and customer service metrics.
- Solid understanding of reporting and budgeting procedures.
- Preferable knowledge of working Microsoft Word, computer literate/knowledge.

**Job Types**: Full-time, Permanent

**Salary**: AED6,000.00 - AED8,000.00 per month



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