Coordinator Riders

6 months ago


Dubai, United Arab Emirates Talabat Full time

Job Summary

The Rider Engagement Coordinator is pivotal in fostering meaningful interactions with delivery riders. Tasked with strategizing, organizing, and assessing engagement campaigns and activities, they also assist the team with rider-centric activities and serve as the primary liaison for all Rider Engagement matters.

What's On Your Plate?
- Develop and execute communication campaigns.
- Evaluate the effectiveness of communication campaigns, collect data, and generate reports to provide insights and recommendations for improvement.
- Design and lead rider engagement initiatives, emphasizing our value proposition, ensuring we remain the top choice for riders in the market.
- Own the rider support channels, including Offline Support and NPS. Develop SOPs to address rider inquiries and concerns promptly.
- Organize and facilitate recurring Rider Focus Group Discussions (FGDs) to gather in-depth insights and feedback.
- Collaborate with Regional and Central teams to implement rider engagement strategies, exchange insights, and jointly drive initiatives.
- Maintain and update local comms calendars and engagement calendars.

What Did We Order?
- Bachelor's degree in operations, communications, or a related field.
- 0-1 year of experience is required.
- Proficiency in using Tweety or similar Communication management software.
- Demonstrated Experience in organizing and executing engagement activities/events.
- Excellent written and verbal communication skills (English and Urdu) to craft compelling messages and collaborate effectively with stakeholders.
- Ability to work both independently and collaboratively within a team environment.
- Experience working with diverse teams is a plus, demonstrating an understanding of regional dynamics and cultural nuances.



  • Dubai, United Arab Emirates Fast Riders Delivery Services Full time

    Daily Rider Operations Arranging rider records **Salary**: From AED2,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

  • Rider Coordinator

    2 weeks ago


    Dubai, United Arab Emirates My Delivery Services LLC Full time

    **We are looking for Rider Coordinator to join our Delivery Services Company located in Dubai, UAE and Abu Dhabi Branch.** - _Delivery service experience is a must_ - _UAE Driving License is an additional point_ - _UAE-based experience as Operations and Rider Coordinator_ **Responsibilities**: - Can manage and/or handle operations within the company and...

  • Rider Coordinator

    6 months ago


    Dubai, United Arab Emirates Al Wafiq Electronics Trading LLC Full time

    Position: Rider Coordinator. Location: Dubai **Requirements**: Education: Bachelor’s degree. Experience: 1-2 years of experience in managing bike riders fleet of delivery services in the UAE. Must be available in Dubai for the interview. Key Responsibilities: Professional mail Communication. Proficiency in Microsoft Excel and other relevant...

  • Coordinator Riders

    6 months ago


    Dubai, United Arab Emirates Talabat Full time

    Role Summary What's On Your Plate? - Manage end-to-end onboarding for 3PL-sourced riders, ensuring a smooth process, aligning with partners, and coordinating schedules for document verification and training. - Build and maintain positive relationships with 3PL partners, serving as the main point of contact. Gather feedback, evaluate performance, and...


  • Dubai, United Arab Emirates My Delivery Services LLC Full time

    **We are looking for Operations and Rider Coordinator to join our Delivery Services Company located in Dubai, UAE and Abu Dhabi Branch.** - _Delivery service experience is a must_ - _UAE Driving License is an additional point_ - _UAE-based experience as Operations and Rider Coordinator_ **Responsibilities**: - Can manage and/or handle operations within the...


  • Dubai, United Arab Emirates talabna Full time

    **IMMEDIATE HIRING: LOGISTIC RIDER FLEET COORDINATOR** **COMPANY INFO**: **COMPANY: TALABNA** **FOOD AGGREGATOR / FOOD DELIVERY COMPANY** **Requirement** Supervise and enhance Rider Performance and Compliance. Take the lead in Rider Recruitment within designated zones, overseeing a team of Rider Coordinators and/or Rider Supervisors. Efficiently manage...

  • Operations Coordinator

    3 months ago


    Dubai, United Arab Emirates Fast Riders Delivery Services Full time

    Daily Rider Operations Arranging rider records Pay: From AED2,200.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

  • Bike Rider Supervisor

    6 months ago


    Dubai, United Arab Emirates RAS Investment Group Full time

    **Job Title: Bike Riders Supervisor** **Overview**: As a Bikes Riders Supervisor, you will be responsible for overseeing the day-to-day operations of our bike riders team. You will ensure the efficient and timely delivery of good, while maintaining the highest standards of service quality and safety. Your leadership skills will be essential in managing and...

  • Coordinator Riders

    6 months ago


    Dubai, United Arab Emirates Delivery Hero Full time

    About the opportunity **What's On Your Plate?** - Develop and execute communication campaigns. - Evaluate the effectiveness of communication campaigns, collect data, and generate reports to provide insights and recommendations for improvement. - Design and lead rider engagement initiatives, emphasizing our value proposition, ensuring we remain the top...

  • Coordinator Riders

    6 months ago


    Dubai, United Arab Emirates talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Bike Rider

    6 months ago


    Dubai, United Arab Emirates DESI VILLAGE RESTAURANT AND CAFE Full time

    We're looking for enthusiastic individuals to join our team as Bike Delivery Riders. In this role, you'll be an essential part of ensuring timely and efficient delivery service to our valued customers. **Responsibilities**: - **Efficient Delivery**: Navigate through city routes to deliver orders promptly and accurately. - **Customer Interaction**: Provide...

  • Team Lead Riders

    3 months ago


    Dubai, United Arab Emirates talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Delivery Rider

    3 months ago


    Dubai, United Arab Emirates Arcos group of companies Full time

    **Job Title**: Delivery Rider **Location**: Dubai, UAE **Job Type**: Full-time **Job Summary**: We are looking for responsible and energetic Delivery Riders to join our growing team. You will be tasked with delivering food, groceries, and medicines to customers in a timely and professional manner, ensuring excellent customer service at all times. If you...

  • Operations Coordinator

    3 months ago


    Dubai, United Arab Emirates 2DS Full time

    We are looking for a motivated and detail-oriented Operations Coordinator to oversee and optimize the daily activities of our delivery personnel. In this role, you will ensure smooth delivery operations, manage rider schedules, and work to enhance overall service efficiency. Your goal will be to provide excellent support to our riders and ensure timely,...

  • Fleet Coordinator

    5 months ago


    Dubai, United Arab Emirates Al Wafiq Electronics Trading LLC Full time

    Position: Fleet Coordinator of Bike Riders Location: Dubai **Requirements**: Education: Bachelor’s degree. Experience: 1-2 years of experience in managing bike riders of delivery services in the UAE. Must be available in Dubai for the interview. Key Responsibilities: Professional Mail Communication. Proficiency in Microsoft Excel and other relevant...


  • Dubai, United Arab Emirates XDS Full time

    **Recruiter for Drivers and Bike Riders** As a Recruiter, you will be responsible for sourcing, interviewing, and hiring qualified drivers and bike riders. You will play a crucial role in building a reliable and efficient delivery team. Your main responsibilities will include: - **Coordinating Hiring Process**: Manage the entire recruitment process, from...

  • Bike Rider

    5 months ago


    Dubai, United Arab Emirates Apt Resources Full time

    **BIKE RIDER**: **Job ID **:2039 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area AED 3,000.00 **Other Benefits **:+INCENTIVES+TIPS **GCC Driving License **:Yes **Description: - Provide accurate and timely food delivery to clients on a designated route. - Report missed...

  • Operation Coordinator

    6 months ago


    Dubai, United Arab Emirates Najm Alazan Technical Services Full time

    URGENT REQUIREMENT: Operation Coordinator GROSS SALARY: AED 2200 + transportation allowance Visa Status: dependent visa or own 2 YEARS MINIMUM EXPERIENCE Bike rider license is a plus. **Salary**: AED2,000.00 - AED2,200.00 per month Application Question(s): - do you speak Urdu, Hindi & English **Education**: - Diploma (preferred) **Experience**: -...


  • Dubai, United Arab Emirates Facilities Management Company Full time

    A **Delivery Rider Controller** is responsible for managing and coordinating delivery riders to ensure timely and efficient deliveries. Key duties include assigning delivery routes, tracking rider progress, resolving delivery issues, and supporting riders during their shifts. The role also involves monitoring rider performance, ensuring compliance with...

  • Fleet Supervisor

    3 months ago


    Dubai, United Arab Emirates Stallion HR Solutions Full time

    **About the Role** As senior supervisor/assistant team leader/team leader for Fleet operations, you will have the responsibility to handle the riders in the team, monitor the daily login, assist them with any issues received from both merchants and our rider app. It’s expected that you add value to the already existing processes and make them clear and...