CRM - Contracts Administrator - Arabic Speaker

3 weeks ago

Dubai, United Arab Emirates MAG Property Development Full time

The Contracts Officer plays a critical role in managing various aspects of the contract lifecycle. The incumbent is primarily responsible for overseeing and facilitating the execution of contracts related to sales, transfers, title deeds, mortgages, terminations, settlements, project registrations, permits, and other related processes. The Contracts Officer ensures that all contractual obligations are met efficiently and in compliance with applicable laws and regulations.

**Roles and Responsibilities**

**Contracts liaising and conveyancing**

Proficiently and proactively manages liaison activities across a spectrum of transactions, including but not limited to:

- **Project Registration and Approvals.** Ensures the seamless registration and approval of projects, navigating through regulatory requirements.
- **Escrow Account Management.** Initiates and diligently follows up on the submission of escrow accounts, ensuring prompt payment releases in accordance with established protocols.
- **Project Inspection for Progress Monitoring.** Conducts comprehensive project inspections at various stages to facilitate project registration, terminations, and related processes, while accurately assessing completion percentages.
- **Permit Procurement for Marketing Activities.** Coordinates the acquisition of permits necessary for marketing activities, complying with regulatory guidelines.
- **Oqood Registration and Documents Submission. **Ensures the timely submission of documents for Oqood registration and expedites the approval of DLD notices, terminations, waivers, and other pertinent transactions.
- **Title Deed Amendments.** Manages the process of amending title deeds and obtaining revised title deeds and site plans with precision and efficiency.
- **Transfer/Sale Registration.** Oversees the meticulous registration of property transfers and sales at trustee offices, complying with all necessary formalities.
- **Customer Complaint Resolution.** Facilitates meetings with customers and relevant authorities such as DLD/RERA to address and resolve customer complaints in a professional and customer-centric manner.

**Sales operations**

Efficiently perform and facilitate the following transactions and activities in the sales operation:

- **SPA Verification.** Thoroughly verifies Sale and Purchase Agreements (SPAs) with meticulous attention to detail.
- **Unit Registrations. **Handles the complete process, from updating the Dubai Land Department (DLD) system to payment processing, while also diligently following up on expired documentation.
- **Waivers for Change of Unit and Cancellation.** Keep the DSR system well-informed and initiate follow-ups with the DLD, banks, and the Accounts department to ensure the timely release of units in cases involving waivers, unit changes, or cancellations, among others.
- **Request Payments from Accounts.** Initiate the process of requesting payments from the Accounts department for Naqoodi charges, including registration fees, DLDN notices, terminations, and other related transactions including facilitating payments for DLD registration fees at the rate en vogue.
- **Title Deed Requests. **Facilitate the submission and processing of title deed requests, ensuring that necessary documents are obtained accurately to support property transactions and ownership changes.

**Qualifications**
- Strong verbal and written communication skills in English and Arabic; possess strong capability in writing letters and correspondence in Arabic language.
- Organized and detail-oriented with the ability to prioritise and manage multiple tasks and responsibilities.
- Ability to work under pressure and able to efficiently perform activities in a fast-paced environment.
- Good interpersonal relationship (IPR) skills.
- Team player with good problem-solving skills.

**Education and Experience Requirements**
- Bachelor's degree holder
- Proven experience of 5 to 8 years in contract management within similar industry

**Job Types**: Full-time, Permanent

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