Optical Sales
2 months ago
Optical Sales with Optifashion is responsible for providing expert advice on eyewear and ophthalmic lenses, assisting the customer in choosing the right product, and achieving sales targets.
**Responsibilities**:
- Welcome, greet, and provide excellent customer service in a genuine and friendly manner to all customers from the moment they enter the store;
- Identify customer needs, provide expert advice on products to help the customer make the best purchase decisions;
- Achieve individual sales targets and KPIs, and positively contribute to the store sales performance by actively recognising and pursuing sales opportunities;
- Participate in visual merchandising, inventory/stock management, and aftersales procedures;
- Maintain and demonstrate excellent product and services knowledge, as well as promotional campaigns and eyewear fashion trends;
- Process sales transactions, receive payments, handle exchanges/refunds;
- Ensure all customer inquiries and complaints are handled promptly and in a professional way and escalated to senior team members if needed;
- Maintain clean and organised product display and overall store image;
- Assist customers with packing and gift wrapping;
- Participate in relevant training and comply with the company’s operational standards and procedures.
**Requirements**:
- Experienced optical sales with minimum of two years experience in UAE
- Excellent communication skills, hospitality, and empathy;
- Excellent English; additional language - Russian/Chinese/European languages would be beneficial.
- Willingness to learn with strong time management capabilities;
- Confidence, professionalism, and teamwork at all times.
**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months
**Experience**:
- Optical Sales: 2 years (preferred)
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