Automotive Service Manager
2 weeks ago
Join **EVS Dubai**, where we're leading the charge in revolutionizing the automotive industry with electric vehicles. We are seeking a dynamic and experienced **Service Manager (Arabic Speaker)** to join our team in the automotive industry.
As a key member of our organization, you will be responsible for overseeing the service department's operations and ensuring the highest level of customer satisfaction.
**Key Responsibilities**:
- Manage the daily operations of the service department, including supervising staff, scheduling, and workflow optimization.
- Ensure that all service processes adhere to company standards and procedures.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Monitor service performance metrics and implement corrective actions as needed.
- Collaborate with other departments to improve overall business performance.
- Handle customer escalations and resolve issues in a timely and effective manner.
- Stay updated on industry trends and technologies to drive continuous improvement.
**Requirements**:
- Bachelor's degree in Business Administration, Automotive Engineering, or related field.
- **4-5 years of experience** in a similar role within the automotive industry in the UAE.
- **Fluency in Arabic and English is required.**:
- Strong leadership and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to thrive in a fast-paced and challenging environment.
**Benefits**:
- Good salary with opportunities for advancement.
- Health insurance coverage.
- Paid time off and holidays.
Join our team and make a difference in the world of automotive service
Pay: AED3,000.00 - AED6,000.00 per month
**Experience**:
- Automotive Service Manager: 1 year (required)
**Language**:
- Arabic (required)
- English (required)
**Location**:
- Dubai (required)
Willingness to travel:
- 100% (required)
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