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Housekeeping Attendant

1 month ago

Dubai, United Arab Emirates The First Group Full time

Overview:
Join TRYP by Wyndham Dubai for a rewarding career where exceptional hospitality defines every guest’s stay.

Located in Barsha Heights, TRYP features 650 modern rooms spanning studios to premium suites, catering to business travellers and families alike. As an urban retreat, TRYP has a host of premium facilities, including three dining venues, a co-working space, a fitness centre, and a spa, while various cafés, restaurants and supermarkets can be found within walking distance. Conveniently located near the Dubai Metro Station and major thoroughfares, TRYP offers easy access to the city's amenities. Additionally, in its pursuit to blend city living with beachfront relaxation, TRYP offers guests complimentary access to Soluna Restaurants and Beach Club on the Palm Jumeirah.

Elevate your hospitality career with us and contribute to unforgettable guest experiences in one of Dubai's most dynamic locales.

**Job Description**:
Housekeeping Attendant ensures that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.

**KEY RESPONSIBILITIES**
- Attends the morning/evening briefing at the beginning of the shift.
- Collects the section key against signature and room report from the housekeeping office and returns them at the end of the shift.
- Cleans assigned rooms thoroughly, makes the necessary arrangements in the guest rooms and replenishes linen and guest supplies.
- Inspects all facilities, furniture and fixtures and reports any damage to the supervisor for action and follow-up.
- Informs Order Taker / Floor Supervisor of any missing/broken items found in rooms.
- Attends to the guest’s requests and queries courteously and promptly in the course of duty.
- Informs Valet Service to collect guest clothes for laundry, dry cleaning or pressing to maintain guest satisfaction.
- Operates in a safe and environmentally friendly way to protect guests and team health, safety and security as well as protects and conserves the environment.
- Special general cleaning in guest rooms as per housekeeping daily, weekly, and monthly schedule and occupancy level.
- Cleans staircases, corridors, windows, and pantries on the assigned floors as and when requested.
- Cleans and stores all the equipment in proper place and keeps pantries well arranged.
- Pays particular attention to busy areas outside of section such as guest elevators inside and outside, ashtrays.
- Re-stocks trolley and pantries for the next day.
- Present and active in the training sessions provided by the hotel and department.
- Reports any maintenance issues immediately.
- Assists with preventative maintenance programmes.
- Duties are not limited to rooms only but also could be assigned in the Laundry and public area.

Desired Skill & Expertise:

- At least 2 years experience as Housekeeping Attendant in 4/5* Hotels.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong attention to detail and organizational skills.