Housekeeping Attendant

4 weeks ago

Dubai, United Arab Emirates Emirates Grand Hospitality Full time

**POSITION TITLE: HOUSEKEEPING ATTENDANT - ROOMS**

**Summary Description**:
Keep all areas clean, free of safety hazards and perform all duties in a safe an efficient manner.

**A)** **Responsibilities and Duties**:

- Reports daily to the Housekeeping Office in complete uniform, picks up clean clothes, assignment sheets and sign at Key Control Log Book. The reports to assigned area.
- Loads (butler station) with cleaning equipment and fill the (linen bag) with sufficient clean linens needed to perform duties following prescribed procedures.
- Cleans all guest rooms in the following order VIP rooms, special request room(s), one check out room and one occupied room.
- Reports any discrepancies in room status to the Housekeeping Office and Butler accordingly.
- Reports immediately all emergencies, i.e., overflowing toilets, malfunctioning air conditioning units, etc. to the Housekeeping Office and Butlers.
- Reports to Housekeeping Supervisor furniture, fixtures or other items that need repair and maintenance.
- Takes personal responsibility to change burnt out light bulbs, air conditioning filters, spent batteries in remote controllers, etc.
- Reports to the Housekeeping Office any room that was not done and why.
- Reports any illness, accidents befalling guests, irregularities to the Housekeeping Office and Butlers.
- Brings immediately to the Housekeeping Office any item(s) left behind from check-out rooms, and follow the standard operating procedure.

**Additonal duties and responsibilities**:

- Ensure integrity and confidentiality of information at all times.
- To perform any additional requirement, tasks and duties outside of his/her scope of work as deemed necessary by your Immediate Manager or the Management.
- Changes in business may require alterations to this Job Description.

**Care of Equipment**
- Ensures maintenance and careful handling of equipment used.
- Ensures timely reporting of malfunction or maintenance deficiency to appropriate area.

**Training and Employee’s Activities**
- Attends scheduled trainings.
- Participates actively in company initiated employee activities.

**Grooming and Hygiene**
- Adheres to the specified hygiene and personal appearance standards of the hotel and surrounding area.

**Attendance**
- Adheres to the set procedures for attendance and timekeeping.

**Company Policies and Procedures**
- Adheres to the provisions outlined in the Employee’s Handbook, Disciplinary Code, and Rules & Regulations.

**Environmental Awareness**
- Reduces waste of supplies and materials by re-using or selling.
- Recycles, when possible.
- Conserves water and energy by adhering to environmental / energy conservation checklist appropriate for the surrounding area.
- Maintains clean surroundings.
- Participates in activities concerning the protection of the environment.

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